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Dell 1908s LCD monitor (new)

Just had a new Dell flat panel monitor installed in my workplace. The colour at the bottom of the screen is several shades lighter than at the top. Contrast and Brightness changes do not remedy this. Had out IT guy out who says: -

Nothing wrong with monitor. users eyeline is not direct therefore any light sources gives the appearance of fading. If you adjust the physical screen position the problem goes.

This is totally incorrect. I've had others in the office confirm that I'm not going totally bonkers and there IS a difference in colour from top to bottom of the screen, whether you tilt the screen, look at it from the side, stand it on a box in line with your eye level, have the blinds drawn, the lights off, and so on.

Any ideas? Seems that someone else has this problem too. Could it be the graphics card? Have tested the monitor as per a very helpful website (with test screen, adjusting gamma, and so on) but its still annoying me.

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  • anunn Sep 04, 2009

    Thanks for that Halbrook. I neglected to mention that they'd replaced a couple of monitors in this office so I was able to swap them around, and find that the other monitor is the same, both washing out towards the bottom of the screen. Could it be something to do with the graphics card perhaps?

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Return the LCD to seller and ask for replacement. LCD colors should be even from top to bottom. test it with plain color as a background such as blue so you can easily see the faded portion.

Posted on Sep 04, 2009

  • Liza Halbrook
    Liza Halbrook Sep 22, 2009

    are you using the same PC to test the monitors? in my 10years of experience with computer, i haven't seen a video card causing that problem.

    some desktop applications has effects like the "dashboard" of windows vista that is fading the screen from side towards the center.

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