I have to go thru the Task manager to to make it close. It stars to scan and at the 54% mark the scan bar stop and make a whistle or sa squeeky noise like it's jam but, I can't find no jam. I've load and reload the 3 files the Driver, lib and panel. Countless amount of time but it starts and then stops. Somethime it cancels the scannning by it self.
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when it hangs,right click the task bar and open task manager and from the process tab stop the file wrapper. In device manager click on view and select show hidden devices. U will see and imaging device keep updating it and
Did you plug the scanner in before installing the software? Common mistake... Disconnect the scanner, uninstall the software completely, re-boot, open up the Device Manager, Click View-->Show Hidden devices--> Look for any scanner related drivers that are still installed for the scanner (they will moste likely be grayed out since it is unplugged) and uninstall them (Right click-->Uninstall). Re-boot again, install the software, wait for the software install to prompt you to plug in the device. Follow the quick start guide if it came with one. Check the manufacturers web site for updated drivers, software for you model.