Question about Sony VAIO VGN-FZ410E/B Notebook

1 Answer

Sony VAIO VGN-FZ410E does not boot up. On power the laptop seems to go through normal sequence but the display remain white. The unit stays on with no display and reboots after several minutes. CTRL-Alt-Del sequence causes the laptop to attempt to re-boot but with no display. Putting a bootable cd in the drive shows a similar behaviou ie. nod display (screen reamins white). Any idea what causing the problem?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Expert
  • 942 Answers


This is an Hardware Failures: Doesn't Boot Up.
First of all, most of the hardware failures that are going to be presented in this article require you to disassemble the laptop and work on its internal components. Because of this, you need the required components to take the laptop apart (such as screwdrivers, etc.) and space, lots of space. If you don't have a workbench, then working on that large table in the living room should do it.

Second of all, you need to be extra careful about ESD (electrostatic discharge). Sure, this is important when working with a desktop system too, but you really shouldn't consider this as some sort of overreaction or waste of time. A few anti-static conductive bags should suffice. These are going to be useful when you take apart components from the laptop and you need a safe place to put them down.

Now let's begin. If the laptop does not power on using the batteries, then try to power it using the AC adapter. Pay attention and see whether the LED on the laptop lights up, signaling that the adapter was detected. If yes, then your power jack works. If the notebook still does not power on, disassemble the laptop and remove the batteries. Look first for the CMOS battery and take it out.

If your particular laptop model has more than one battery, like a multi-port battery or a handle battery, then take those out too. This should serve as a master reset. Try powering on using the AC adapter. If it still does not power on, then read on.

Your best bet is that the problem is memory-related. What you need to do is re-seat the memory modules. If there are more than one, then try swapping them between each other and try different slots. Try booting again. If it does not work, then try running with only one module - this way, you can tell whether one is faulty.

Narrow down the problem by removing each "unnecessary" component. Disassemble the laptop and remove the HDD, CD/DVD drives, and the modem and/or wireless card(s). If possible, take out the sound card module (if separate). To minimize the possible causes, you may disconnect the LCD panel as well. Try running this way. If it does boot, then try connecting each connector one at a time, booting up in between to localize the problem.

On the other hand, if you have stripped it down to a bare-bone laptop and it still refuses to POST, then chances are your motherboard might be the root of the problem. Another option is temporarily replacing the memory modules with good ones. This way, you can eliminate that from the list of possible causes. This leaves the motherboard and CPU. Take apart everything; re-seat both the CPU and motherboard. Try again.
As a last resort, if you are familiar with using a multimeter, then try checking the power button and see whether it actually "switches" or not. You may also monitor the voltages during the VRM circuitry (whether or not it gets power). Verify the resistances between the common places (such as verifying whether the motherboard is grounded or not - you know, those metallic rings near the screw holes).
Nevertheless, if you still can't diagnose the problem and the laptop gives absolutely no sign of life, then take it to a repair center. But chances are that you have found it by now, at least let's hope so. Now let's talk about other problem scenarios.

If your notebook always "forgets" the system clock, then it is almost always a faulty CMOS battery. Disassemble the laptop, locate the battery, measure it with a multimeter or voltmeter, and, if need be, get a replacement. If your laptop powers on but beeps like there's no tomorrow, then those "beeps" stand for an error code. Find out which BIOS your notebook has (perhaps it's not AMI, Award, or Phoenix). Then do a quick Google search to find out what those beep codes stand for on that particular BIOS version. More often than not, it indicates a memory-related problem. As I suggested earlier, try re-seating and playing around with the modules.

Good luck!Thanks for using fixya.


Posted on Sep 04, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Sony VAIO VGN-NS31M no display and no booting

Franciso: Have you tried using your laptop power adapter without your battery being in? You will save alot of money just using your power adapter when you are at home without your battery being in your laptop. I hope that you have a cooler fan under your laptop because it will help your laptop still cool. If the adapter doesn't help you will have to reinstall windows and load your programs again. If you need more help let me know. Cathann

Sep 19, 2014 | Computers & Internet

1 Answer

What would be the probable cause of a sony vaio fs830/w of starting up & the 3 green leds on top stayed lit

You were FORMATTING it? Meaning... you were erasing the operating system? If that's the case, then... you have no operating system and the computer cannot boot up because it has no operating system to boot into.

Jul 30, 2014 | Sony VAIO VGN-FS830/W Notebook

1 Answer

I have tried to replace the screen on my Sony VGN-SZ430N two times now. When I install it, it is just a white screen. It boots up and goes through the sequence just fine, but nothing on the screen but...

The new display is either an incompatible replacement or defective. Visible image material on the old display afterward proves that it is not a problem with the video cable, software or other hardware in your computer.


1 Answer

I just want to know how to use battery of my laptop sony fz410e in order to long live. addition i just want to know what is damage to my laptop weather battery software or harward? if every one know the...

Most Sony Vaio have a utility installed in power management called Battery Care Functions.
You can check in Start/Control Panel/Vaio Control Panel
Expand Power Options and on the right hand side you should see a box with Battery Care Function tick box.Select it if not selected already.
Sony recommends that if you are not using the battery, you select this function to prevent the battery from charging to 100% as this may decrease the battery life.
The best is 80% or 50% and charge it fully only if you are going to use it.

Oct 18, 2009 | Sony VAIO VGN-FZ410E/B Notebook

1 Answer

White screen. what does it mean?

Your LCD might have gone out, call the sony support number for a service request or take it to your local computer repair shop. Hope this helps!

Jul 12, 2009 | Sony VAIO VGN-CR220E/P Notebook

1 Answer

Sony Vaio Auto Shutdown... as if there was a power shortage

when your laptop begins to boot hit F8 to see if you can repair it. You may also have a virus on it that may have infected the boot sequence at start up or shutdown

May 12, 2009 | Sony VAIO VGN-CS115J/P Notebook

1 Answer

Computer displays black screen with blinking cursor

Its seems its not booting correctly. Just Insert Windows CD and fix the windows. Another solution is to press (I think) F1 or F11 or F12 (depending on the model) when booting the machine. It will take you to recovery mode. Use it to restore the boot section ONLY.

Mar 06, 2009 | Sony VAIO VGN-CR220E/P Notebook

1 Answer

Sony VAIO VGN-FJ3M/W does not boot.

Possible hard disk failure or hard disk controller failure.
if you feel confident remove the hard disk and replace - obviosuly make sure that there is not power running and remove the battery - replace hard disk then battery then power and try again.

Do you get any beeps? is the hard disk clicking? listen carefully to it and post your findings.

Jan 10, 2009 | Sony VAIO VGN-FJ270/B Notebook

Not finding what you are looking for?
Sony VAIO VGN-FZ410E/B Notebook Logo

350 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18409 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides