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I have installed Canon's codec K9417 so that I can view RAW immages in Windows Gallery. I have redone this a number of times but I am still unable to view the RAW files.

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  • ginaplant Sep 04, 2009

    I want to be able to use Windows Gallery to view all of my iages regardless of format. At present Gallery will not open my RAW files even though I have installed the Canon codec.

  • ginaplant Sep 04, 2009

    That's useful to view a RAW image from Explorer without loading any other software, but I want to use WIndows Gallery to store, view and organise my images, instead of Adobe Bridge, which is what I use at the moment.

  • ginaplant Sep 04, 2009

    I downloaded and installed but then got an error message, number 1603. My copy of Windows is authentic so I was puzzled, but then relised that it is only compatible for Windows XP and I have Windows Vista. Do you know if there's an update for Vista, or do you have any other suggestions please?

  • ginaplant Sep 04, 2009

    I have downloaded the Canon codec from your link; uninstalled the old codec and installed the new one, but still no luck I'm afraid. Any more suggestions for making this happen in Vista please?

    Gina

  • ginaplant Sep 04, 2009

    Still searching for a way of viewing RAW files in Windows Gallery please. I am using Vista Home Premium. Thanks
    Gina

  • ginaplant Sep 04, 2009

    I am using Vista not XP so I don't think it will work - will it?

    Gina

  • ginaplant Sep 07, 2009

    Yes - I agree ~- it should work OK but it doesn't

    . It seems to download and install with no problems - I re-boot and wait patiently to open up Gallery, but still can't see the RAW images. I've tried loads of times.

    It is such a pity because viewing and organising the jpeg images in Gallery is such and easy and pleasant experience - but while I can't view my RAW files I need to stick with Adobe Bridge.

    The really annoying thing is that when I'm working in Gallery Windows will send me a message saying that there is an update that will allow me to view RAW files. When I follow the instructions on the screen it takes me right through the installation of the Canon codec only to be disappointed again! Grrrr!

  • ginaplant Sep 08, 2009

    Hi

    I am operating 32 bit version of Vista and my camera is listed

    Thanks

    Gina

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Hi,

Is your PC operating system Windows Vista 32-bit or Vista 64-bit. Canon codec is not supported on 64-bit version of Vista.

Also, check whether your camera is listed in the supported models list on this page:
http://software.canon-europe.com/software/0033279.asp

Thanks.

Posted on Sep 08, 2009

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  • AliTech110
    AliTech110 Sep 08, 2009

    Thanks for the feedback.




    You mentioned that you get error 1603 when installing the codec. Please check this Microsoft article for the resolution of this error.


    http://support.microsoft.com/kb/834484




    Hope this helps. Thanks.

  • AliTech110
    AliTech110 Sep 08, 2009

    Also, you can download and install Picasa free from http://picasa.google.com/ (file size 9.6 mb)




    You can open RAW images, edit the pictures and organize them using Picasa. Also, you can create movies, slideshows and it has very easy interface just like Windows Gallery.




    Thanks.



  • AliTech110
    AliTech110 Sep 10, 2009

    Hi Gina,


    Please provide us with your feedback and the current status of your problem regarding the installation of Canon codec. If the problem is solved, please accept the solution to remove it from the work queue.


    Thanks

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Hi
Download and install the Microsoft RAW Image Thumbnailer and Viewer for Windows XP.

http://www.microsoft.com/downloads/details.aspx?FamilyId=D48E808E-B10D-4CE4-A141-5866FD4A3286&displaylang=en

Posted on Sep 04, 2009

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  • Fabio Sep 04, 2009

    Try to install the program by saving it to your computer and running it , if it says that your operating system is not compatible then try this:
    Right click the setup file and choose properties ,click on the compatibility tab and then use the Windows XP SP2 option click Apply and try to install it again.


  • Fabio Sep 04, 2009

    Another option would be to check if the camera has a setting to save the image as RAW+JPG which means it will make a .jpg copy of that image too.

  • Fabio Sep 04, 2009

    I see on the Canon link:
    http://software.canon-europe.com/softwar...

    It says that "Before installing Canon RAW Codec, install an application that supports Windows
    Imaging Component."

    Windows Live Photo Gallery is a program that supports it:
    http://www.microsoft.com/downloads/detai...


  • Fabio Sep 07, 2009

    Any luck?

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Downlaopd RAW file viewer software from below link.
Then install it in computer.
Then you can able to see RAW images.

http://www.microsoft.com/downloads/details.aspx?FamilyId=D48E808E-B10D-4CE4-A141-5866FD4A3286&displaylang=en

First you have to validate your windows then you can downlaod this software.

Let me know if you need more assistanse.

But make sure that your windows is genuine otherwise after validate process it gives some errors.

Posted on Sep 04, 2009

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Hi

Try IrfanView instead
http://www.irfanview.com/

It should be able to view raw instantly without anything else.

Posted on Sep 04, 2009

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