Question about Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference

2 Answers

POLYCOM SOUNDSTATION 2W

My Polycom 2 w has the words "please wait" on the screen, how do I reset it or clear it

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  • rostronpaul Jan 07, 2008

    I have removed the battery and left it over night, plugged it back in the morning and problem is still there.

  • rostronpaul Jan 07, 2008

    I have spoken to polycom technical services on +44 (0) 1753 723000 and as I am just out of warranty they told me there was nothing they could do and I should go and buy a new unit... So I will do just that...but it won't be one of theirs.



    If any of you guys have wannanty on your units still, who have the same problem, why not give them a call then post the solution on here.



    Thanks











  • sakina8 Apr 12, 2008

    Same problem and my warranty expired. I would rather fix it, instead of purchasing a new station.



    I tried everything...

  • Anonymous Mar 18, 2014

    my polycom soustation 2W will not exit IP Mode

  • Anonymous Mar 21, 2014

    How do you reboot the SoundStation 2W Polycom phone?

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I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Posted on May 05, 2008

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My polycom is stuck in the IP mode---and when I hit the exit soft key-
it says PLEASE WAIT.

It is more than one year old---this means I have to get a new one?

Posted on Apr 16, 2008

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1 Answer

Polycom soundstation 2w has no signal. tel line is good, power to transmitter is good. Soundstation seems ok, can get to menu & settings ok.


Hello Edward,
This is a known issue with this product that requires a software upgrade to resolve. Please download "SoundStation2W Software Upgrade" from the Product Support page of our website and follow the included instructions. If you need any assistance please don't hesitate to call for assistance at 1-888-248-4143 Options 2, 4.

Regards,
James

Sep 14, 2010 | Polycom SoundStation 2W (2200-07800-001)...

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We have an old polycom sound station which is not wireless and does not have the screen. We need to conference with 2 people. I know we can do it with the soundstation 2w but can we do it with the old...


It would depend on if this is going through the phone system, or just a phone line all by itself.

If on the phone system, there should be a conference button, that is like a "flash" button on your home phone.....

Sep 01, 2010 | Polycom SoundStation

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How to reboot soundstation 2w polycom if you forgot the password


egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

Mar 05, 2010 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Have a Polycom Soundstation 2W that is stuck with "please wait" on display.


Hi Tina,
You should be able to enter the menu of the phone to re-register it to the basestation. If you are having difficulty getting it to register, I'd recommend using a Mini USB cable to update the software of the phone. If you are still having problems, give support a call: 800 765-9266 (8:00am to 9:00pm EDT, Monday to Friday)

Feb 24, 2010 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Usin for an internet conference


You need to buy a Computer Calling Kit from Polycom. That is essentially a cable with a 2.5mm connector to the Polycom Soundstation 2W on one end and two 3.5 mm connectors to the PC Sound card end (one to the Microphone port and the other to the Speakers port).

Mar 08, 2009 | Polycom SoundStation 2W (2200-07800-001)...

3 Answers

Polycom soundstation 2W


I went to Admn Setup to reboot the system from Please Wait.... & it doesn't work!! Best Solution posted on Sep 19, 2008 2%20stars.png
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Just had this problem with the 'please wait' - go into the admin setup and select Reboot Phone - it then works!

Jun 23, 2008 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Please Wait....


push 1.4.and 9 all same time . i read this post some where and it worked great

Jan 08, 2008 | Polycom SoundStation 2W (2200-07800-001)...

2 Answers

Polycom soundstation 2W


I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Jan 07, 2008 | Polycom SoundStation 2W (2200-07800-001)...

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