Question about Sony Playstation 3 (PS3) Console

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Getting error to renew encryption key /

I first received message that video cannot be played "80029940". then I cleaned the disk very carefully with an LCD cleaning wipe. After that I received an message that I need to "renew my encryption key".

My Playstation is not hooked up to the Internet at this time. I only get these on a few Blu Ray discs



























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  • 12 Answers

Try puttin a little tiny bit of water on a towel. then wiping it down real good. then dry it off with like a cloth

Posted on Sep 04, 2009

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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1 Answer

"no disk" message, intermittently plays disks.


sounds like the eye is dirty use a little rubbbing alcohol and a soft lint free cloth (like you use for cleaning glasses and wipe the eye area clean DO NOT USE WATER TO CLEAN THE EYE ) rubbing alcohol evapourates quickly water doesn't

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CD tray opens and shuts fine. With CD loaded and shut the screen still says NO DISK. These are disks which have always played without problem on this CD player. Is there anything I can try before taking...


When the CD player loads properly and still reads as no disk this indicates that the player lens (Optical device which reads the disk information) Is either dirty or bad. The only option you have is to get a disk lens cleaner and run it on the system. Once you run it, it is supposed to work if the lens is not spoilt. Otherwise you will just have to replace the lens by taking it to a repairer.
Hope this solution has been helpful?

Jan 17, 2011 | Audio Players & Recorders

1 Answer

Games play but not blu ray movies "80029940" the


Hello the 80029940 means : Can't read disc.
either the disc is faulty, wrong format or wrong region.
you can confirm your 800xxxxx error codes at http://us.playstation.com/support/answer/index.htm?a_id=939

let me know if you need anything else.

Nov 18, 2010 | Sony PlayStation® 3 (80GB) Console

1 Answer

Can play games but not blu ray movies error code 80029940 comes up "the video cannot be played"have searched for this number cannot find please help !


spatnz

The error code 80029940 refers to a disk read error.

Does this happen with all blu-ray disks or just some. Also try to play a DVD do you get the same error or do they play fine.

Also let me know me know the model of PS3 you have and what games you have play fine. This will help me see where the problem is at.

Issken
http://www.fixya.com/users/issken

Nov 10, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Got code 80029940 this video cannot be played on PS3 for blue ray disk but other bd's work ok


Hello,

Try and play with some setting under display and dvd section. I turned off the "Super White" option under display, cannot remember the exact text, but it worked for me.

Hope it helped.

Nov 22, 2009 | Sony Playstation 3 (PS3) Console

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Got code 80029940 this video cannot be played on screen


What video are you trying to play? Usually I get this message when it's a format the PS3 doesn't support.

Nov 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps1


Hi,
If it,s only on this actual game, i,d suggest cleaning the disk itself. FF7 was virtually glitch free.
another way to resolve this, is to play the game right up until it crashes-glitches. 10-20 seconds before. go to the nearest save point, and make a save. re-load the game and see if you go past now. The PS2 has a limited video memory.
On ocassions the memory can be overloaded with graphics info,
My Tip-Trick for cleaning the disk.
1:- put the disk into an old CD Jewel Case. ( so that the underside is facing upwards )
carefully inspect the disk for scratches or debris-fingerprints et,c.
put a small amount of washing up liquid into a small bowl, and add luke( hand Warm Water )
using a soft cotton or lint cloth, dip the cloth into the solution, and wring out. cloth should be dampened not soaking or dripping. Wipe the disk from the inner ( centre edge ) outwards.
Step 2:- wipe the disk with a dry clean cloth ( I find the yellow Duster type Cloths Are Ideal ) now breath on the disk, and polish ( buff up ) with a soft clean cloth.
This should now give you a playable games disk.
If you still can,t get it to work, try a laser head cleaner.
Or e-mail me, for my address. send me the faulty disk and i,ll repair it for you.
Hope this sorts you out.
MIke @ Compurepair.

Feb 13, 2008 | Sony PlayStation 2 (PS2) Console

2 Answers

Games initial load before Play Starts receive error 'cannot read disk see instruction manual'


If this happens for only some games, you should try cleaning the discs with a disc cleaner. Otherwise, you could try asking around at stores like circuit city, radioshack, best buy, etc. for what you could use to clean the lens, the part that reads the disc in your gamecube. If that doesn't work, chances are that the lens is damaged and your only hope is to send it in for repairs or get a new gamecube (or Wii).        

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DVD not playing


here is the link to the user manual, troubleshooting and venturer support contact details; http://www.1800customersupport.com/products.aspx?view=93&p=43&sc=5&sn=Portable%20DVD%20Players&pn=DVD%20Players%20and%20Recorders Hope this helps, please post again if not :)

Jan 30, 2007 | Venturer PVS177W Portable DVD Player

1 Answer

Clean the MobilePro system


Routine cleaning for MobilePro devices. Caution: Do not spray any cleaning fluids or foam directly onto the MobilePro unit. Caution: Never use harsh solutions, household cleaners, or spray cleaners that contain caustic materials on the MobilePro. Clean or dust the system as follows. · Display screen - Carefully wipe the LCD screen with a soft cloth or a screen wipe designed for that purpose. Special screen wipes are available through your local computer dealer. · Keyboard - Carefully wipe the keyboard with a dry soft cloth. · External case (with LCD closed) - Carefully wipe the case with a slightly damp, almost dry cloth.

Sep 14, 2005 | NEC MobilePro 250e

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