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Where can we obtain a replacement remote for back

Where can we obtain a replacement remote ? - a customer has brought her back massager in for repair. We sold her the unit.

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You can obtain a replacement by visiting the brand manufacturer office, table your complain and your remote will be replace for you but, remember to go along with your massager machine which will enable then check the model no and other things that will quickly help them to give you the remote that will work with the back massager. tnx. Niksnikoko.

Posted on Sep 04, 2009

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Jeanie Rub Service Information Jeanie Rub Warranty Information
Core Products provides a full one-year warranty on all defects in material and workmanship. Any misuse, unauthorized repairs, or product abuses are excluded.

Defective products reported within one year of date of purchase will be replaced or repaired. Call the Customer Service department at Core Products at 800-338-7014 for a return authorization number and to arrange shipping.
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Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

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Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
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If you have any questions regarding our service information please call 800-338-7014.

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http://usa.denon.com/ArchivedAVReceivers.asp?archivedModelSearch=true&clearCurrent=true&archivedCategory=AV&archivedModel=AVR-3801&imageField.x=13&imageField.y=12

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