Question about Kodak 5300 All-in-One InkJet Printer

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Keep getting Printhead and Ink Cartridge error message. Have installed two new printheads; still getting error. Error started after downloading latest firmware and software for the printer. Kodak disavows any problem with their fireware/software.

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To find out whats the cause of the problem try to go to event viever for clues in device manager (right click My Computer the click devive manager then go to event viewer, go to sytem and check under the Source column for Print errror. Print errors are always seen via the Print word under the source column. Now check for any clues you can google on the net. or simply uninstall new firmware.

Posted on Sep 04, 2009

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Posted on Jan 02, 2017

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1 Answer

I installed a new black cartridge and my L7780 is still telling me to replace the empty ink cartridge


You may want to try the clean the printhead:

  1. Press the Setup button.
  2. Select Tools.
  3. Select Clean Printhead.

Oct 29, 2017 | HP Officejet Pro L7780 All-In-One InkJet...

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Advent resetting ink levels


Hi There
Your all-in-one printer is designed to stop printing before quality is compromised. Make sure you always use KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of non-Kodak brand ink cartridges or refilled ink cartridges. To purchase KODAK Ink Cartridges, go to the KODAK Store.
To resolve the error, replace the black ink cartridge with a new cartridge:
  1. Turn on your printer.
  2. Open the access door. For printers with LCDs, follow the instructions on the LCD screen.

    NOTE: For ESP 3250 and ESP 5250 all-in-one printers, if the ink cartridges don't move to the center when you follow the instructions on the LCD screen, see Printhead and ink cartridges do not move to center with access door open.
  3. When the printhead stops moving, pinch the latch on the black ink cartridge and lift it out of the printhead.
  4. Remove the new black ink cartridge from its bag.
  5. Remove the protective cap from the black ink cartridge.

    CAUTION: Insert the ink cartridge immediately to prevent the printhead from drying out.
  6. Insert the black ink cartridge into the printhead.
  7. Press down on the tab until you hear a click.
  8. Close the access door. For printers with LCDs, follow the instructions on the LCD screen.

    NOTE: For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
If the error continues, upgrade the firmware for your printer:
  1. Press the Cancel button on your printer to clear the error message. (If the error does not clear, contact us.)
  2. Upgrade the firmware for your printer:
    1. Locate and select the firmware download for your printer.
    2. Follow the instructions to install the firmware.
  3. If the error continues, contact us.

Support Link :

Mar 29, 2012 | Office Equipment & Supplies

1 Answer

Installed new black cartridge - had ink


A firmware update for your model addresses the print quality problem that you're currently experiencing. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
Should the error continue to display even after successfully updating your printer, please contact Lexmark Technical Support Center for additional assistance. Your printhead itself might be the cause of the problem.

Feb 17, 2012 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Keep getting paper jam fault 3618


Hi!
If the error comes up during the initial setup of the printer:

  • Select All-in-One Printers.
  • Double-click the Setup Guide for your printer.
  1. Open the printer access door.
  2. Remove all:
    • orange shipping tape
    • foam pieces
  3. Follow the steps in the Setup Guide to insure that you have properly installed the printhead and ink cartridges.
  4. Close the printer access door.
  5. Press OK to clear the error.
  6. Make a print.
OR

Check the printhead carriage area:

Debris and Obstructions:

  1. Remove any paper, tape or other obstructions from the printhead carriage area.
  2. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.

Ink Cartridges:

  1. Lift the printer access door, then remove the ink cartridges from the printhead.
    NOTE: If the printhead does not move to the center position, press Home, then Maintenance on your printer. Check if the Install Ink Cartridge option is available. If so, select Install Ink Cartridges, press OK, and follow the instructions. Otherwise do the following:
    1. If an error is displayed on your printer control panel or the status monitor on your computer, press Cancel to clear the error.
    2. Go to KODAK All-in-One Printer Downloads and Drivers, select your printer from the All-in-One Printers pull-down list, and download and install the latest firmware version for your printer. Follow the on-screen instructions.
    3. After you upgrade the firmware, press Home on the printer control panel.
    4. Select Maintenance, then press OK.
    5. Select Install Ink Cartridges, then press OK.
    6. Follow the instructions on the control panel LCD.
    7. Go to the next step.
  2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  3. Verify that the KODAK Ink Cartridges have not been refilled.
  4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
    aio_black_ink_install.jpg
  5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
    p289_0012aa.jpg
  6. Close the printer access door.
  7. Press OK to clear the error.
  8. Make a print.
Hope this helps.

Apr 19, 2011 | Kodak ESP5250 All-In-One InkJet Printer

1 Answer

Kodak ESP 3250. Error 3527. I put new ink cartridges in.It started to pull the paper thru then stopped. I had to remove the paper buy pulling it back out. It says Printhead cartridge jam. Open printer...


Contact Kodak. I think it's the batch of printers that were made around this time. I just contacted them (mine is the same age and I'm getting the same error), and they are sending me a new printer.

Feb 02, 2011 | Kodak Esp 3250 Allinone Multifunction ( ...

1 Answer

Just installed new ink cartridge , now getting error message saying ,printhead missing,or not installed right. whats going on.


Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,...Cheers and Enjoy.

Dec 28, 2009 | Kodak ESP 5 Printer

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Kodak all in one printer instalation error codes


Unfortunately, the only way to possible fix this error is to get the printhead out and reseat it. You can do that by removing the ink cartridges. Right above where the black ink cartridge was, at the top left hand corner of the printhead, if you push up towards the ceiling there should be a button that releases the printhead. You should now be able to tilt the printhead forward and pull it out of the printer. Reseat the printhead by putting it back in the printer and pushing straight back on the back wall of the printhead. It should snap into place. Replace the ink cartridges and close the printer. If the error clears, download the newest firmware from kodak.com so this never happens again.

If these steps do not clear the error however, call Kodak AiO tech support at 1800 421 6699 to get a new printhead.

Jul 20, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

2 Answers

5300 kodak eazyshare printer


Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer

Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"

Thats the way of overiding the paper jam error message of your kodak all in one printer
hope this will help you guys

by: E.brown

Happy Printing(", )
Kodak AIO tech support 1-800-421-6699

Jun 04, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

I keep getting a printhead error....I have replaced the printhead with the canon spec printhead and I keep getting the same error message.....any thoughts?thanks,Parker


Check the wiring assemble connecting the printhead to the printer and where the wiring connects to the printer. Anything loose here would prevent the unit from correctly reading the sensors on the printhead. Just a thought.

Nov 03, 2007 | Canon imagePROGRAF W6200 InkJet Printer

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