Question about DeLonghi Coffee Makers & Espresso Machines

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Delonghi Magnifica Coffee Maker the milk is not frothing properly - there's lots of steam & very little milk being issued from the spout We clean the milk jug each day, have adjusted the plastic tube that the milk is funnelled through & checked for any blockages Can you help?

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  • 1955shadow May 11, 2010

    Change the O Rings...$1.00 a piece x3

  • Jeff Dollar Oct 01, 2011

    how difficult is it to do that? What "special" tools do I need if any?

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You did not state anything about descaling, but every now and then, I also add water and descaler to the milk container and use the "Frothing" program to run through the water and descaling-solution (double-click the Cappuchino button).
I have also noticed that the first cup (and sometimes even the second) will produce less milk, and not as well frothed milk as later cups. My theory is that the machine is warmer when producing later cups.
If possible, you could try to run two-three frothings of plain water through before switching to milk. I realize this is inconvenient, but it could be worth testing this to see if it helps. We luckily have two milk containers and keep one filled with water just for the purpose of heating up (or whatever we do :) the frothing system before serving the first cappuchino.
Good luck!

Posted on Oct 08, 2009

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I had the same problem. With my machine a little O ring came off the main unit. It was on the little pipe above the big pipe where you would slide your jug in to. I bought a spare o ring from the hardware store and all is good now.

Posted on Jul 15, 2010

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Frothing jug
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. Muck out the inside of the lid. The control should easily slide and click back in place when done.

Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.

Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.

General Service
To keep these machines running right clean them out properly a couple of times a week, keep the brew unit serviced and always use the clean button on the frothing jug until the water runs clear.

Posted on Jan 28, 2012

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I had this problem even after the machine and milk jug was cleaned. For the first time since I've had the machine I noticed another pipe. On the machine there's the pipe that you connect the milk jug to. If you bend down and have a look you'll see a smaller pipe above this. I used a dental floss brush to clean out the milk deposits. The pipe has a very small opening and this brush is like a small pipe cleaner. It worked perfectly. Had the best froth ever after cleaning out that pipe!

Posted on Dec 14, 2013

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I have found that calcified milk deposits build up in the outlet spout of the container. I suppose this is inevitable when applying steam to milk. You will notice the entry hole to the outlet spout will have narrowed and poking with a cocktail stick will release calcified deposits. Poking a teaspoon handle in the other end does the same. Descale the milk jug, or at least the outlet spout with the descale solution from machine descaling. I have found that all things working well on this machine depend on regular cleaning and maintenance. Being it the milk jug, brewing unit, water tank, coffee spouts in the door, general descaling or cleaning and vacuuming coffee grinds from all around the insides. Even so, all this is worth the fantastic cups of coffee produced.

Posted on May 15, 2013

  • Andrew Jones May 18, 2013

    Oh, and just because the 'heating up' message has gone, doesn't mean its finished heating up.Give it five minutes before making coffee or milk when switching on.

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Frothing jug
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. The control should easily slide and click back in place when done.

Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.

Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.

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Where is it blowing steam from? If it is coming from the milk spout then it most likely that the milk jug is blocked somewhere. If it is coming from where the jug connects to the machine (coupling) then you might need to change the complete coupling (assuming you used the correct orings). The biggest cause of frothing problems with these machines is lack of cleaning of the milk jug. Soak the top in quality milk cleaner for at least an hour and rinse thoroughly. Also run cleaner through it regularly using the milk only function.

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I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!

I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.

Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.

The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.

So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.

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