Question about GE Washing Machines

1 Answer

I have a GE Front Loading washer Mdl WPXH214A0WW and it got off balance during a spin cycle and now there is water standing in the tub and it won't drain or spin.

Posted by on

  • judiwright Sep 04, 2009

    How would I know for sure that the motor is running? It is not making any sound whatsoever, but the "door locked" light comes on when I try to start a new cycle. I've tried taking the towels out of the tub, leaving just the water in there and attempting to restart a cycle, but it won't do anything.

  • judiwright Sep 04, 2009

    Thanks for the quick response. Will use your advice to check this out tomorrow.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 10,515 Answers


If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 04, 2009

  • taran_2005
    taran_2005 Sep 04, 2009

    Thanks for your response!!

    Disconnect the power source to your washer before you conduct this or
    any other test. Either unplug the unit from the wall outlet, remove the
    appropriate fuse from the fuse box, or flip the appropriate breaker in
    the circuit breaker panel.

    Locate your washer's motor. There will
    be to wire leads connected to the motor. Disconnect the motor's two
    wire leads from the wiring harness. Set your multimeter to the R x 1
    setting. Touch each of the meter's probes to one terminal each. Your
    motor should show little resistance (a reading of zero, or close to

    Now check
    the ground connection. Place one probe on the bare metal housing of the
    motor. Place the other probe on each terminal, one at a time. You
    should not receive any reading on your meter from this test.

    If your washer's motor fails either of these tests, you will have to replace it.

    The procedure to replace Motor is :-

    Locate your washer's motor. There will
    be two wire leads connected to the motor. Disconnect the motor's two
    wire leads from the wiring harness. The wires will be held in place
    with metal slip on connectors. Firmly grasp and then pull on these
    connectors to remove the wires. Do not pull on the wires themselves.

    Depending on your model, your motor could be secured to the washing
    machine with any number of screws. Remove all the screws before you
    remove the motor. There may also be a spring present to help secure the
    motor to the machine. Remove the screw before removing the motor, but
    be sure to replace it after the new motor is in place.

    Discard used motor and insert new one in its place. If yours is a model
    that makes use of stabilizing spring, put it back in place now. Secure
    the new motor to the machine with screws, if you removed any from the
    old motor. Reconnect the motor's wiring harness.

    Restore power to the unit. Run your washing machine through a cycle to make sure it is functioning as it should.




1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Washing Machine is not spinning all the water out of my clothes.

Front loading washers are notorious for not spinning the water out of a small load of clothes. This is because there is not enough clothes in the washer to balance the tub during the spin cycle.

Try washing a slightly larger load with a minimum of six items or more. This is one of the downsides to front load models and no specific brand is immune to the problem.

Mar 17, 2013 | Frigidaire FAFW3517KN Affinity Series...

1 Answer

Wil not completly drain no code

Front loading washers are notorious for not spinning the water out of a small load of clothes. This is because there is not enough clothes in the washer to balance the tub during the spin cycle.

Try washing a slightly larger load with a minimum of six items or more. This is one of the downsides to front load models and no specific brand is immune to the problem.

Mar 17, 2013 | Maytag NFW7200TW Front Load Washer

1 Answer

Tub is out of balance; how can I fix this?

Ge has stabilizer rubber straps at top of outer tub remove front of washer remove 2 1/4 screws to remove top 5/16 screws hold 4 corners of top rim and 1/4 in scews under top frame replace all broken stabilizers then your problem should be fixed if still loud you may have bad trans

Jan 30, 2013 | GE WHRE5550K Top Load Washer

1 Answer

My LG front loading washer makes a train noise during the rinse cycle. What could be the cause?

if it is right after the drain cycle; it then goes into a spin. It then starts to fill with water for the rinse while the tub is still turning. The water entering the tub while the tub is spinning, cleans the tub of soap and the water going through the holes in the tub are causing the noise. It is normal if only in the rinse cycle.

Aug 29, 2010 | Frigidaire GLTF1670A Front Load Washer

1 Answer

When the tub is full of water it makes a grinding noise like the tub is rubbing on the base of the unit, and the tub will not stay balanced during the spin cycle?

The suspension of the tub is out of alignment. It is possible that the suspension , the dampers are faulty and lets the tub down with the weigght of the water, This also makes the tub go out of balance during the spin.
Look for faulty/stretched suspension springs, faulty dampers.
The tub must be rigid and kept up and a loadd of about 6-8 kgs must not push it down. set this accordingly.

Aug 23, 2010 | GE Profile WPRE6100G Top Load Washer

1 Answer

Is some water in the tub of a top loading washer normal?

It is normal to have residual water in the drain lines and pump following a wash cycle. This is the low point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket, you have nothing to worry about.

Some model washers also have a balance ring around the perimeter on top of the wash tub that is filled with fluid. This acts as a stabilizer to help keep the washer balanced during the spin cycle. If you have any questions, please post back and let me know. I hope this is helpful to you.

Apr 21, 2010 | Whirlpool WTW5200S Top Load Washer

1 Answer

My GE front loading washer Model WCVH6260 does not start the rinse cycle spin. It has a motor sound and some water seems to be draining but the rinse cycle does not spin and the motor continues to make a...

This has happened to us also. Our machine is 27 months old. I just had a non-GE repairman out and he showed me the mutilated belt. I was wrapped around the pulley. He said that the pulley had to be out of wack in order for this to happen because the belt looked in great condition (besides being in 3 pieces). Then the metal wheel (don't know the official name) is now warped and had gouged 3 grooves into the cheap plastic outer tub. So badly that it went thru to where the water is. So NOW, I have a big piece of scrap metal in my basement. I need a new outer tub, pulley, belt and at least 2 hours of labor. So a bill of 4-500$. I think GE can take this hunk of metal! But of course, GE has to send out their service man to inspect it. So I have to pay another service fee. They need to scrap this model and possibly others. What a waste of a whole lot of money. NEVER again.

Oct 01, 2009 | GE WSXH208A Front Load Washer

1 Answer

Kenmore mdl 10022622100 goes out of balance

to cause unit to go off balance taking in fact that you put clothes in washer even...check your counter balance spring it hold the tub to base at rear of unit,,,and check your balance ring at the top of your wash basket its fill with water if cracked will cause this problem,,

Dec 24, 2008 | Kenmore 22422 Top Load Washer

1 Answer

I have a Maytag Neptune Front Load Washer. It spins the water out of my clothes good, but when the Washer stops and I take my clothes out, when I spin the inside by hand I can hear water between the drum...

water sound when spinning by hand totally normal, they use water as a counter balance, built into tub assy. as far as the mod/midew odors a few things things can help, first make sure youre using an HE detergent(HE detergent specially formulated for front loading machines) odors can be attributed to excessive amounts of detergent not completely broken down during the cycles, leaving the door ajar between cycles will also promote better air flow through the unit. and lastly using this product. new to the market made just for the front loading washers .

Mar 23, 2008 | Washing Machines

1 Answer

Whirlpool LHW0050PQ Front Loading Washer VERY NOISY during spin cycle

remove the top access panel 3 screws in top rear.
now look around and push on the drum from top
it has suspension shocks and springs like your car they should resist any movements.
look/wiggle the concrete balance blocks , no cracks or loose.
inside the tub are the arm solid /not loose.
run it with the top open what do you see/hear and where
look under the rubber flap in front did anything get under the tub

Dec 29, 2007 | Whirlpool LHW0050PQ Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Tim Whalen

Level 3 Expert

3074 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a GE Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides