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I have a GE Front Loading washer Mdl WPXH214A0WW and it got off balance during a spin cycle and now there is water standing in the tub and it won't drain or spin.

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  • judiwright Sep 04, 2009

    How would I know for sure that the motor is running? It is not making any sound whatsoever, but the "door locked" light comes on when I try to start a new cycle. I've tried taking the towels out of the tub, leaving just the water in there and attempting to restart a cycle, but it won't do anything.

  • judiwright Sep 04, 2009

    Thanks for the quick response. Will use your advice to check this out tomorrow.

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Hi,

If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 04, 2009

  • taran_2005
    taran_2005 Sep 04, 2009

    Thanks for your response!!

    Disconnect the power source to your washer before you conduct this or
    any other test. Either unplug the unit from the wall outlet, remove the
    appropriate fuse from the fuse box, or flip the appropriate breaker in
    the circuit breaker panel.

    Locate your washer's motor. There will
    be to wire leads connected to the motor. Disconnect the motor's two
    wire leads from the wiring harness. Set your multimeter to the R x 1
    setting. Touch each of the meter's probes to one terminal each. Your
    motor should show little resistance (a reading of zero, or close to
    zero).


    Now check
    the ground connection. Place one probe on the bare metal housing of the
    motor. Place the other probe on each terminal, one at a time. You
    should not receive any reading on your meter from this test.


    If your washer's motor fails either of these tests, you will have to replace it.

    The procedure to replace Motor is :-

    Locate your washer's motor. There will
    be two wire leads connected to the motor. Disconnect the motor's two
    wire leads from the wiring harness. The wires will be held in place
    with metal slip on connectors. Firmly grasp and then pull on these
    connectors to remove the wires. Do not pull on the wires themselves.



    Depending on your model, your motor could be secured to the washing
    machine with any number of screws. Remove all the screws before you
    remove the motor. There may also be a spring present to help secure the
    motor to the machine. Remove the screw before removing the motor, but
    be sure to replace it after the new motor is in place.



    Discard used motor and insert new one in its place. If yours is a model
    that makes use of stabilizing spring, put it back in place now. Secure
    the new motor to the machine with screws, if you removed any from the
    old motor. Reconnect the motor's wiring harness.


    Restore power to the unit. Run your washing machine through a cycle to make sure it is functioning as it should.

    Thanks.





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