Question about SMCWIPCAMG Network Camera

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Cannot see video from WAN

my network is an airlink101 router and a linksys router when the linksys is contacting internet directly and SMC camera is connected to airlink
from inside the network(airlink) i can see video, but from the other network(linksys) i cannot see videa, i can login just cannot see the videa, its black from and computer on network, same if i try to connect to the camera from the internet, its working on UPnP mode, both routers are set to UPnP enable, if anyone has an idea please help

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Re: cannot see video from WAN

Are you trying to set up router ?
You can set up your router manually, without the CD.
Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Posted on May 08, 2010

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Re: cannot see video from WAN

Be sure that both routers firewalls are accepting connections on the port that you are using for the camera.
Be sure that the port is being forwarded on both routers too.
Be sure that the gateway is the right one.
If you are sure, please check again.

Posted on Jun 14, 2009

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I am having issues using the Video Instant Messenger component of AOL AIM trnsp.gif Answer taken from

Why Am I Having Problems Getting Video IM to Work on My Computer?
You may need an upgraded Windows XP component to operate in conjunction with Video IM.
To use Video IM users may need an updated component of the Windows XP Operating System. Here’s how to upgrade for use with Video IM:
1.First, completely sign out of AIM and any other programs running on your computer.
2. Click here to download the file for use together with Video IM.
3. When the download is complete, click Open or Run the program from its current location.
4. Follow the instructions on screen to install.
5. When installation is complete the program will be loaded but invisible and running in the background.
6. Restart your computer and launch AIM to enjoy Video IM.

You’re behind a firewall built into most home networks or broadband routers …
Although you may not realize it, firewall software may be used by your Internet Service Provider, your company, your Windows XP operating system or even in the hardware in your home that connects you to the Internet. If you have a home network or broadband router, there is likely a firewall built into it.
If either you, or the person you want to Video IM with are behind a firewall and are having problems getting Video IM to operate, work with your Internet Service Provider, your company’s system administrator or modify your firewall software yourself to open ports 1024 through 5000.
Once these ports are opened, Video IM should work if no other issues exist.

It could be your router …
Routers are devices used by your Internet Service Provider, or installed in your home network, to distribute Internet connections. A wide variety of routers will work with Video IM. Below is a list of popular routers that work with Video IM in their default configuration.
ActionTec Geu404000-01
D-Link DI-704P
Linksys WRT54G
Linksys BEFSR41
Linksys BEFSX41
NetGear RP614
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Most other routers will also work, however, if yours does not, please report it here.
Also, be sure to follow the instructions above to install components to work with Video IM.
Remember, both you and the person you want to Video IM with may need to ensure your routers are not blocking Video IM.

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