Question about HP PhotoSmart C4280 Laser Printer

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HP will print but I can not Scan.

Message displayed is USB not connected

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  • 428 Answers

Try uninstalling the printer entirely, restarting the system and reinstalling the printer totally again. this is resolve the issue if the hardware/scanner is still in good condition.

Posted on Sep 04, 2009

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Posted on Jan 02, 2017

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Show error


E indicates an Error condition.

1.Without turning off the product, disconnect the USB cable from the rear of the product.

NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon ( ). If your printer has a network or wireless connection, ignore this step.

Figure 1: Example USB connection (your product might not look exactly the same as this example)


2.Remove the cartridges from the product.

3.Wait until a message to insert the cartridges displays. If you do not see a message within a few minutes, skip to the next step.

NOTE:If your printer does not have a display, wait until the cartridge lights blink. If the cartridge lights do not blink within a few minutes, skip to the next step.

4.Disconnect the power cord from the back of the product.

5.Wait 60 seconds.

6.Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).

7.Reinsert the cartridges, and then close any open doors on the product.

8.If you receive a prompt to print a calibration page, do so.

9.If you disconnected the USB cable, reconnect it to the rear of the product.

10. Try printing again.


1.Without turning off the product, disconnect the USB cable from the rear of the product.

NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon ( ). If your printer has a network or wireless connection, ignore this step.

Figure 1: Example USB connection (your product might not look exactly the same as this example)


2.Remove the cartridges from the product.

3.Wait until a message to insert the cartridges displays. If you do not see a message within a few minutes, skip to the next step.

NOTE:If your printer does not have a display, wait until the cartridge lights blink. If the cartridge lights do not blink within a few minutes, skip to the next step.

4.Disconnect the power cord from the back of the product.

5.Wait 60 seconds.

6.Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).

7.Reinsert the cartridges, and then close any open doors on the product.

8.If you receive a prompt to print a calibration page, do so.

9.If you disconnected the USB cable, reconnect it to the rear of the product.

10. Try printing again.



If that doesn't work you can log on to HP.com/Support and Drivers.
Find your device and search the error codes listed.
You can also download a real good Utility, HP Print and Scan Doctor.

Apr 27, 2012 | HP DeskJet F380 All-In-One Printer

1 Answer

I have an error code of 0x886a6916 and the copy, fax, scan, and photo lights are flashing.


This is info for the HP C6180, It may help
The product displays an ' 0x ... ' error message. The exact text of these error message varies by product, but it is usually preceded by the word ' Error '. Following are some examples of what the error message might look like on your product:
  1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 1: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the ' Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Apr 29, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

During install message "trap monitor quit unexpectedly"


http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

Also try with another USB cable, If you are using a long cable, just try with a short one.

Mar 19, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Document failed to print


http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

Jan 06, 2009 | HP DesignJet 90 - printer - color -...

1 Answer

Hp all in one says USB IS NOT CONNECTED when I try to scan


my hp c4380 won't scan gives out a error message the usb is not connected but it is.

Dec 12, 2008 | HP Photosmart C4280 Aio Printer

1 Answer

When I scan a photo, I get an error message USB not connected.


I can print with my C4200 All in one-printer, but when I try to scan a photo, I get this message "USB not connected", but it is. So how can I scan again? My friend has the same problem, and I really need my scanner.. please help if you can. I haven´t been able to scan for awhile becouse my computer has been broken, and when I got it back I couldn`t scan at all. (Sorry my english sucks, hope you understand my problem)

Nov 30, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

My 3210 will not scan


I now have 2 of these and both print ok but can not scan with either, never tried to till now.
I have re- downloaded the driver from HP.com via Internet Explorer (usually use Mozilla Firefox) and i get 2 diff. error messages : network busy (impossible since it is connected via USB) and the 1 at my office connects wirelessly but error message is something to do with software.
Thanks!

Nov 02, 2008 | HP Photosmart 3210 Printer

1 Answer

Scanner not working on my HP C4200 all in one


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Dec 14, 2007 | Office Equipment & Supplies

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