Question about Dell Axim X51 Pocket PC

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My Dell x51v Axim suddenly no longer communicates thru ActiveSync. Even though it is firmly connected with a USB cable, ActiveSync will no longer recognize it. I have uninstalled and reinstalled ActiveSync, and now cannot set up a new partnership since it does not see the PDA.

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Hi,

First try a "soft reset" - this clears all open programs and "reboots" the Pocket PC. When the Pocket PC powers back up, you'll start with all active programs closed and the device should be ready to use. This procedure is intended to reset the Pocket PC if it is malfunctioning or has become bogged down.

This reset is also sometimes necessary after software is installed.

The X51v can be soft reset by pressing the recessed button on the rear of the unit above the battery.

Try to reconnect with your PC. If that fails - on the Axim - go to start - settings - connections - usb to pc and untick enable advanced network functionality - then see if you get a connect.

If you are still not getting a connection you will have to try a "hard" reset. However be aware that a "hard" reset wipes the RAM and returns the Pocket PC to its factory specs.

In effect, the Pocket PC will be just as it was when you purchased it.

All data entered, preferences set or software installed (other than ROM updates) on the Pocket PC after purchase will be lost after a hard reset and will have to be transferred or reinstalled via ActiveSync / Windows Mobile Device Center.

The hard reset is performed through the following procedure;

With the unit turned on, press and hold the power button at the top of the unit. While holding the down power button, use the stylus tip to press the "Reset" button mentioned above. Allow the screen to fade to off. Release both buttons. The unit will power back on and display a menu to confirm the hard reset request.

Make sure you have downloaded and are using the newest version of microsoft activesync.

Try the reconnect and let me know how you get on.

Hope this helps. Please do rate my answer. Thanks.

Posted on Sep 04, 2009

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I have the same issue, but don't want to lose all my data. What in the world changed with ActiveSync that caused this issue all of a sudden? So frustrating!

Posted on Dec 31, 2009

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