Question about Canon CanoScan 8400F Film Scanner

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Cannot find film

I am trying to scan hundreds of kodak slides. Recently the 8400f began to give me an error messasge "cannot find film". For a while I could fix this by delecting and reinstalling the software. Now nothing I can think off works.

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Re: cannot find film

I looked on canon's website and cannot find that specific error. Try this website for general troubleshooting information:


Posted on Dec 07, 2007

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Canon 8400F will not scan, error code 5, 155, 45

If it passes 'test' from the computer, then it should be listed in the Device Manager. Uninstall / Remove that device, then Restart and Re-install it.


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I have a Canon 8400F film printer/scanner

'Tain't necessary. And not getting the part can be an improvement.
I cut out a cardboard template that allows me to scan 10 slides rather than the 4 of Canon's official slide adapter.

All the Canon part does is position them precisely so cropping and rotation are automatic. With Photoshop skills (File ' Automate), you can do the same yourself for whatever size. I ended up doing Brownie, 35, and 126 (gasp!) also.

For extra credit, make your adapter(s) out of genuine plastic rather than whatever cereal box you have lying around.

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please clean scanner mirror then solve this problem

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just had the same problem, check the connection going into the top part of the scanner at the back and restart which ever program your using... got mine sorted

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4 Answers


Please see my other postings (wireguy) regarding this same problem. It's caused by a faulty FAU cable.

Feb 09, 2009 | Canon CanoScan 8400F Film Scanner

1 Answer

How do i scan film on my scanner

You should be able to download the manual.

To scan film, you'll need to first remove the white cover on the underside of the scanner lid. That is where the backlight is. Also, you must be using the ScanGear driver and NOT the WIA driver. The WIA driver does not support film scanning. Locate your film guides. These are the templates that will hold the film and are placed on the scanner glass to be scanned. Lastly, there should be a Select Source option in the scanner driver that allows you to select Film as the source.

Hope this helps.

Jul 07, 2008 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Not scanning

You have tried everything possible!. Try and reinstall the OS. If some dll files are corrupted, this will resolve it. You may have to reinstall all other software!

S. Mohan

Mar 09, 2008 | Canon CanoScan 8400F Film Scanner

3 Answers

Cannot scan film and slides

Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

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Scanner sensor is defective,,,you need a new scanner.

Dec 02, 2007 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Unwanted cropping of some 35mm slides using CanoScan 8400F

Turn off the thumbnails view and you can manually set the cropping box.

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