Question about Dell Dimension 8400 PC Desktop

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Cd / dvd do not show on device manager.

How do i check the bios to see if they are there?
also sometimes i get that my battery needs to be changed. could this be causing the problem?

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Hello,

A good sign that your battery needs changing - you are always having to set the time and date it can affect the BIOS setting but rarely.
To get to your BIOS setup, reboot your computer and press F2 while it is powering on. You should be able to see what devices are being "seen" by your system.


Good Luck
C2Solutions

Posted on Sep 04, 2009

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Posted on Jan 02, 2017

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My Cd drive not see in my computer & Cd Icon is not show in my Computer pls help me out for this problem urgently


Hi,

You might have disabled the CD/DVD ROM in your Device Manager or in your BIOS.

In Device Manager:

1) Right click My Computer and choose Manage.
2) A window will appear. Go to Device Manager.
3) On the right side of the window, find CD/DVD and right click on it and choose enable.
4) Check if your CD/DVD drive is present already.

If you cannot find it still, try the BIOS:

1) Restart your laptop and go to your BIOS set-up
2) Look for CD/DVD drive and enable it.
3) Restart your laptop.

Hope it helps.

Thanks!

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1 Answer

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1) Veify its listed in device manager? To check that Right click on My computer and got to manage.There you need to click on device manager.On right side, check whether you are able to see CD/DVD listed. see the pic

2017f49.jpg

If its not listed you need to reconnect the power supply.
If its listed and still not working, check the IDE or Sata cable to connected to it.Refix it.

If you are seeing an yellow mark near CD/DVD drive you can download microsoft fixit from http://www.ziddu.com/download/6528022/MicrosoftFixit50027.msi.html


2)Verify that the CD/DVD drive is detected by the BIOS when the computer starts

You can see how to access bios at http://www.fixya.com/support/r4268275-enter_bios_in_toshiba_laptop

3)Verify that the CD/DVD drive has a drive letter assigned in Disk Manager

423513e.png

a. Click Start, and then click Run. Or click Start Search.
b. Type “diskmgmt.msc” (without the quotes), and then press ENTER
c. Verify that the CD/DVD device is assigned a drive letter (for example, “D:”)
d. If the device does not have a drive letter, then right mouse click on the CD-ROM (highlighted in red above), and select Change Drive Letters and Paths
e. Click Add, click Assign the following drive letter, and then click a drive letter from the list

4)Uninstall & Reinstall the DVD/CD-ROM drive in Device Manager

a. Click Start, and then click Run. Or click Start Search.
b. Type “devmgmt.msc” (without the quotes), and then press ENTER
c. Double click to expand DVD/CD-ROM drives
d. Right-click on the name of your DVD/CD-ROM and click Uninstall
e. Select OK to the Confirm Device Removal (Windows XP) or Confirm Device Uninstall (Windows Vista) dialog
f. Right mouse click your computer name and select Scan for hardware changes
g. Close Device Manager

f: Click OK twice, and then close Disk Management


If all these not solved your issue you can have a look at http://www.fixya.com/support/r4274092-cd_dvd_drive_missing_or_not_recognized

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You will need to download the latest drivers, check device manager under control panel and make sure the device is enabled.
Check to make sure your cd rom installation has been installed correctly.

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