Question about Dell Dimension 8400 PC Desktop

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I did PC restore using Dell F11 reset tool / no dvd or cd recogni

I did a PC restore using Dell's F11 reset tool and now my DVD and CD players are not recognized or play when a cd is put in the names are:
phillips dvd=-RW DVD8631 and sony CD-RW CRX216E
Dell is no help as desktop is out of warranty. Please help me fix this problem.

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  • The Vanguardian
    The Vanguardian May 11, 2010

    The reset tool may reset the BIOS too. You'll need to go into BIOS and set your drive recognition to AUTO for all your drives, unless it already recognizes them. Then you should be able to install the drivers for these CD & DVD drives. They may or may not be already on your recovery disks.

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Go to Dell's support site and to their driver page. Put your model number in the box for a search and a page with your drivers will appear, download the drivers for your model and do a re-install of them. download them to a temp folder and when they are downloaded, double click and they will self install, put off rebooting until you install them all.

Posted on Sep 04, 2009

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