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Printer offline message

Mac mini computer and HP C4280 printer connected, but I get printer offline message. Have tried restart and reinstall no luck. Do I need a new printer?

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I had this problem once too, after I installed the latest drivers It worked.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&product=3192753
The CD you are installing it from might have outdated drivers on it, so these should fix the problem.
Also using the printer's software and not your mac's could help also, download it here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&product=3192753

Posted on Sep 04, 2009

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My HP Photosmart C4280 all in one printer will not print...can you help?


Do/did you get any error messages?
Check that the printer is online and check the printer queue (Devices and Printers in Win7). Try a new USB cable and plugging the printer into a different port. If you have a print server or USB hub, try connecting directly to the computer.

Reset the printer by unplugging it and the USB cable. (If files are built up in the queue and the printer is online, try deleting them. If they don't delete, you need to stop and restart the printer spooler. In any version of Windows from a command prompt window, type "net stop spooler" without the quotes and hit <enter>. On the next line type "net start spooler" again without the quotes and <enter>. Restart the computer.)

Other issues are possible if there are any error messages that you don't mention.

I hope this helps.

Cindy Wells

Apr 12, 2010 | HP PhotoSmart C4280 Laser Printer

1 Answer

C4280 photosmart printer - printer screen says "Printer cartridge missing or not detected" - I replaced the old HP cartridge that was in when the message appeared with a new HP printer cartridge in but it...


Uninstall the program from your computer. Plug in your printer first replace with new cartridge making sure to remover the film on the cartridge Then plug in patch cord to computer, program should reinstall if need be you may have to have your disk that comes with the printer. Hope this works, Printers are going for very cheap I would suggest buying a new one if this does not work.

Apr 01, 2010 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

HP C4280 does not scan


Hello !

Your print driver may be corrupted. So, give this a try:

Delete your AIO icon from Printers and Faxes

Download the latest driver for your operating system from here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3192753&

Disconnect your USB printer cable

Restart your computer

Reconnect your USB printer cable

Your computer should see your AIO and install the new driver.

If your computer does not see your AIO, your USB printer cable is faulty or try another USB port on your computer.

Hope this helps.

Sep 16, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

HP will print but I can not Scan.


Try uninstalling the printer entirely, restarting the system and reinstalling the printer totally again. this is resolve the issue if the hardware/scanner is still in good condition.

Sep 04, 2009 | HP PhotoSmart C4280 Laser Printer

1 Answer

Hp photosmart c4280 will not install on Mac OS.


uninstall your printer, turn it off and disconect it from your pc. take this link to HP and select your operating system and follow on screen instructions on installing new drivers. Good luck. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3192753&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20»

Jul 05, 2009 | HP PhotoSmart C4280 Laser Printer

2 Answers

HP PHOTOSMART C4280 ALL IN ONE WHEN USING IMAC 10.5.7, PRINTER SHOWS MESSAGE USB NOT CONNECTED


You need to try isolating the problem first.

1. Try connecting the USB cable into different USB port of your Mac Leopard.
2. Make sure that your computer could detect other USB devices.
3. Try connecting the printer into different computer to see if the printer would be detected or not.
4. Use different USB cable.

If you get the same problem, you need to contact the printer manufacturer. I believe that it is more on physical connection.

Have a great day!

Jun 22, 2009 | HP Office Equipment & Supplies

1 Answer

C4280


The software CD may not have drivers for MAC yo might have to got to HP's website to download the correct drivers for MAC.

Try this link it should help.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&product=3192753&lang=en

May 31, 2008 | HP PhotoSmart C4280 Laser Printer

6 Answers

USB Not Connected


first..check through the HP icon here, to see if that printer has a IMAC driver

that might get you there...I'm sure that the USB ports on your IMAC are working..

you can check them with some other device, of course.

Mar 28, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

OFFLINE PROBLEM


disconnect USB, go to RUN and type in services.msc and then find print spool and right click, then choose restart .plug in usb

Mar 02, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

Installation Problems, Please help!


try downloading the software from the HP website and then reinstall the printer. But also try to uninstall it using control panel add/remove programs, restart your computer, and then reinstall using the downloaded driver.

Jan 27, 2008 | HP Photosmart C4280 Aio Printer

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