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Help My Sandisk U3 Locks up vista SP1 useing intel 920i

Help My Sandisk U3 Locks up vista.. when it says run U3
the screen blanks and Pc locks up .. mouse pointer freeze..
Using latest vista with sp1 and latest intel 920i. Del Studio XPS
Do you think its a 64 bit related problem???

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Very well could be due to the fact your running 64bit Vista. I would try shutting the computer off,connect the U3,then turn on the computer. Sometimes the drives come with software that could be causing the problem also due to the try to install themselves when connected. You could also try booting up in safe mode. Press F5 repeatedly when the computer is booting up and this will take you to a menu that you can choose the safe mode option and try to connect the drive in this mode. You can then load/disable files or software on the drive that may be the cause of the problem. Also try the drive in another computer if possible and if it works try getting the firmware update from the sandisk website. It is possible the drive itself could be bad.

Posted on Sep 04, 2009

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My computer was worked on recently and now it will not allow my San Disk Cruzer USB Flash Drives with U3 security to load. The error code says" U3 Launchpad will not launch due to missing one of its c


Repair a U3 Flash Drive U3 Smart Drives are USB flash drives from SanDisk preloaded with smart applications that run directly from the drive. With smart applications such as Firefox and Skype installed, users can run these applications on Windows computer without installing and setting the applications up on the computer itself. According to the SanDisk website, it is possible for the file system on U3 flash drives to become corrupt or for other disk errors to occur. SanDisk provides two possible solutions for repairing a U3 Smart Drive that prompts an error message or is unresponsive when plugged into a computer. b> Repair File System on Drive that Prompts Error Message b> Launch Windows Explorer by clicking on the "My Computer" or "Computer" icon on the desktop. Right-click on the drive letter for the U3 Smart Drive. Select "Properties" from the pop-up menu that appears. Click the "Tools" tab in the Properties window that opens and click "Check Now." Check the check boxes next to "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors" listed under Check Disk options. Click "Start" to repair the file system on the U3 Smart Drive. Once the Check Disk procedures are complete, check to see of the drive is working properly. b> Repair Unresponsive Drive b> Plug the U3 Smart Drive into a different Windows computer. If the drive works on the computer, proceed to the following steps. If the drive is unresponsive on other computers, it is malfunctioning and should be returned to SanDisk or the place of purchase. Disable password protection on the U3 Smart Drive by clicking "Disable Security" in the U3 Launchpad window and entering your password to confirm. This may allow the drive to be accessed on the original computer. Update the U3 Launchpad software. Click "Status & Settings" in the Launchpad window and choose "U3 Launchpad Settings" and "Check for Software Updates." Allow the system to check for updates and follow the provided steps to update the software if an update is found. Eject the U3 Smart Drive by clicking on the "U3" icon in the system tray and selecting "Eject." Plug the drive into the original computer to see if it's working.


Remove U3 From a Cruzer Micro Drive b> USB flash drives (thumb drives) offer people a portable, high-capacity alternative to carrying floppy disks and emailing files to themselves. Some drives include a software suite with features that include quick navigation and other functions. U3 makes a software suite that offers navigation and software installation functions. For some, this software is useful, and for others, it's a nuisance. Removing the U3 software from your Cruzer requires bit of effort and some technical know-how. Insert the drive into the USB port of your computer. Back up any important data on the drive at this time. Open the U3 software manually if it does not automatically launch. Click the "Settings" option, which is displayed on the right side of the menu, second from the top. A context menu will pop out; select the "U3 Launchpad Settings" option from the context menu. Click on the "Uninstall" tab located on the left side of the "U3 Launchpad Settings" menu. It is the second tab from the bottom. If you do not see the "Uninstall" tab, go back to the first page and click "Help and Support." The "Uninstall" option will be displayed prominently in the "Help and Support" menu. Close any other open windows or running programs. An "Uninstall U3 Launchpad" button will be displayed in the "Uninstall" menu. Click it to uninstall the software from your device. The area on the drive where the U3 software is stored will be rendered blank. Stop the device by clicking or right-clicking on the device's icon in your system tray. A context menu will pop up and display the option "Safely Remove Hardware." Click that box to "stop" your USB device for safe removal. Remove your drive and then reinsert it to check that the U3 software has been uninstalled. If it has, your device is now ready for use. If it has not, repeat Steps again. If the Uninstall utility is not available on your drive, or the previous steps did not delete the software, download the appropriate uninstall software for your computer (.dmg format for MAC and .exe for PC; see Resources for links). http://mp3support.sandisk.com/downloads/cruzer-utility-mac.dmg Follow the steps provided when running the utilities to remove the U3 software.


b>Get Rid of U3 SanDisk Program b> SanDisk is a company that manufactures flash storage devices. Most flash drives do not come with any extra software installed. However, SanDisk drives come with U3 Launchpad software. This software provides a graphical user interface (GUI) that allows you to access different areas of the file system. It resembles the Start menu of the Windows operating system. You may, however, not want the U3 Launchpad installed because it automatically launches every time you plug your drive in. You can remove this software without the use of any third-party application.

http://kb.sandisk.com/app/answers/detail/a_id/2550 Insert your SanDisk flash drive into the USB port of your computer. Allow the computer a moment to recognize the drive. Click the U3 icon in the system tray. The system tray can be found in the lower right-hand corner of the screen. Click on "Settings" located in the right-hand column of the U3 Launchpad. Then select "U3 Launchpad Settings." Click the "Uninstall" link on the left side of the window. This should be second to last button displayed. Click the "Uninstall U3 Launchpad" button that will appear in the middle of the screen. Click "Next" to continue. Click "Yes" when asked whether you want to restore the data after the U3 Launchpad is removed. Clicking yes will allow you to save your data. If you click "No," all of your existing data will be deleted. Click the "Format" button. Hope this helps. If all of this fails Contact scan disk http://www.sandisk.com/about-sandisk/contact-us.aspx

Dec 28, 2012 | HP Computers & Internet

1 Answer

I will forgot my password of my sandisk u3


Unfortunately, you can NOT access your user data and applications on the device without a password.

If you think you are entering the correct password, ensure that CAPS lock or NUM lock is not turned on. You should try to type your password in another application (like word or email) to ensure that it is being entered correctly. This can help you see if CAPS lock, NUM lock, or a sticky key is causing the password to actually be entered incorrectly.

Password attempts
There's a set number of attempts before U3 locks your device and you have to reformat it.
Reformatting will delete all files and applications on the flash drive.

Password hint
If you set a hint when you enabled the password protection, click Hint in the log in window to display the hint you entered. If you did not set a hint or still can not remember your password you will have to reformat the drive.
Reformatting will delete all files and applications on the flash drive.

It is recommended to keep a backup of all the data on your U3 device on your PC for safe keeping.

Jun 24, 2011 | Computers & Internet

1 Answer

My SanDisk 1gb flash drive says i only have 1 try left at trying to unlock it. I didn't even know i had locked it. Can you please Help?



This will get the drive back, but you WILL lose the data. If you need the data. I do not know the answer. Repost your question to go to Sandisk site below


'.............U3 smart drives come preinstalled with the U3 Launchpad which emulates the Windows OS start menu, and controls program installation and hence facilitate the portability of software. However, if you would like to use the USB flash drive or memory key as a pure normal USB mass storage device, or you don't use operating system that U3 supports (i.e Windows XP and Windows 2000 operating systems), or you simply feel that U3 Launchpad and applications have bugs such as unable to eject due to locked files in use, consent on privacy and automatic installation of U3 software and pop-up etc, you can uninstall and remove the U3 Launchpad from the USB storage device.


To remove and delete the U3 Launchpad, you need to download U3 Launchpad uninstallers or U3 Launchpad Removal Tool that remove the U3 Launchpad and re-configure the USB drive to be a single mass storage USB drive. Currently, U3 Launchpad uninstallers are only available for and must be run on Windows XP or Windows 2000 machine. When uninstalling, the U3 smart drives USB device has to be plugged in with U3 Launchpad running.


U3 Launchpad Removal Tool for SanDisk USB U3 devices can be downloaded here, http://u3.sandisk.com/


WARNING: U3 Launchpad removal is irreversible. You won't be able to install U3 again. Beside, backup your data before begin uninstallation process as ALL data will be erased.


UPDATE: It's impossible to reinstall U3 LaunchPad........."


Thanks for using FixYa - a 4 THUMBS rating and POSITIVE TESTIMONIAL is really appreciated for the FREE answering of your question.

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run a ccleaner ...... then if need be reinstall

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Check setting on screen saver.
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Reset my acer aspire 6920 to factory settings


This is a tried and tested way to recover it takes quite long but here goes: (remember to backup all your documents first)

First you will need your Windows Vista Home Premium licence key the easiest way is to boot to safe mode using F8 then use a U3 stick USB drive with this U3 WinkeyFinder installed to find and save your Genuine Licence and also backup your Windows Activation file you will need this for later.

1.Install your Windows Vista Home SP1 operating system using the normal method with your install CD use you Genuine Key found using WinKey. Then restore you activation file using Winkey on the U3 drive.

2. Dowload the Windows Vista SP2 Patch CD from the Windows Website.

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Strange... Vista does seem to have a problem with everything Sandisk...

Anyway, this should be all you need:

Launchpad Installer

Launchpad Uninstaller

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1 Answer

Sandisk flash drive


Is the account that your tying to access the drive with an Administrator account? If not, Log in as Administrator and try to access the new drive. If you ARE using Administrator privileges on the vista machine, the problem lies in the U3 smart driver. Try downloading and installing the drivers for the XP SP2 os on scan disks website, If vista rejects the install package off of the scan disk website, let me know and i'll extract the drivers and build an install for them for you.

Nov 29, 2007 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

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