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Open door remove drum and toner unit remove toner from drum push on blue tab on side to release reinsert new toner in drum reinsert unit in machine leave door open hit clear/back on panel --- says new drum-- hit yes says accepted close door
Replace the drum. The drum is failing. When you replace the drum open the front door of the machine where thr drum and toner is. Hit the clear/back button. Press 1 That resets the drum count after you replaced the unit.
This is a common issue. Here is the solution: Pull out the paper tray On the left of the feed roller there is a black piece of plastic that is a sensor. It is jammed forward. Gently bend it out to the left and push it back until it snaps back into place.