This is an intermitent problem....at times, the washer finishes its work with no error messages but when I open it, the clothes are still very wet. Not sure if it is skipping the spin & drain cycles or doing them but not effectively.
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Re: clothes retain too much water
Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.
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You can short the door switch and it will stay activated BUT the DANGER is that it will be available to be opened at any time specially after the water has loaded and if you accidentally open the water and clothes might flow out.
OE is a drain error and is displayed when the
washer is unable to drain water. Please check the drain hose and drain pump
filter for any clogs to clean the error. Please get back to me if you have any
The OB indicates and out of balance condition has been detected by the motor control. One thing about the OB error is that the lid must be opened to clear the error and allow the washer to advance to the next part of the cycle. If the lid is not opened to adjust the clothes then the OB error will happen again.
If the OB error was cleared and the OB occurs with an empty load then the motor control has failed.
The drain pump must work. The image below shows how to run a diagnostic test to check the drain pump. Follow the instructions in the image below and check the drain pump operation. If the pump runs and the water does not drain then the sump is clogged. If the pump hums but does not run then the pump needs to be replaced.
i also have this problem. to get the door to unlock, just unplug the washer and it should open in a min or two. you will hear a click. you may have a mini flood but at least you can get your cloths out and bail out the water. my problem started when i began using a new detergent from Tide called total care. Still tying to get the pump to work.
Are you getting any type of error message on the display?
How long have you had the washer? Have you ever cleaned out the filter?
I also have a Duet (2 years old) and my clothes were not spinning out as well as they once did. I started getting a SUD error message with almost every load and then started getting a F5 message which the manual says it means it's not draining correctly. It never said how to fix it though. Went into the panel underneath washer, found the clean out plug for the drain...it was gross! Cleaned it out, washer works like new again.
Check the wall inlet to see if water comes freely; then check if the inlet valves behind your machine to see they are not clogged.
Best that u open the valve full before you begin your wash. The water coming 3 inches/door is normal.
Dont try opening the door until after you hear a click or aft 2 or three minutes aft wash cycle completes.