Question about HP LaserJet 4600dn Color Printer

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Black Toner issue

I have an HP 4600HDN and I recently bought a new black toner prematurely because the printer said that the other one was empty after about 2,000 pages, so I thought maybe the toner had gone bad. So after buying and placing the new toner in the printer it tells me that I only have 600 pages left on this toner, which is ridiculous seeing as the toner is suppose to last 9,000. The color toners have no problem or page count issues. Any ideas as to what this problem is? Any solutions would be greatly appreciated.

Thanks,
Mike

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  • 58 Answers

Does your toner cart have any little clear plastic windows?
HP printers shine a light through this window to ***** toner level.
Cover one of the windows with tape & the printer will think the cart is full.

Posted on Sep 04, 2009

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