Question about Dell Inspiron 6000 Notebook

1 Answer

I had to reinstall the OS for my Insprion 6000 using the dell system CD. I downloaded drivers for the Broadcomm Ethernet controller and the Intel PRO wireless from the dell website and installed them as well as the chipset driver and other necessary drivers. I can connect to my DSL router with either the Broadcomm or the wireless but it doesn't establish a default gateway or an IP address. If I run ipconfig it says "Media disconnected" under network controller but under "Network Connections" in windows it says it's connected and it says the devices are installed properly in the control panel. There's nothing wrong with the dsl other computers on my network work fine. Maybe I haven't installed something but I don't know what that would be.

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  • wiredmaine7 Sep 03, 2009

    yes it happens with both

  • wiredmaine7 Sep 03, 2009

    the other computers use DHCP and that's really what the laptop needs to do to because i need to be able to take it other places

×

1 Answer

Hi there

Does this issue of Media disconnected and not acquiring an IP happen with both the wired and wireless connections?

Please confirm.

Please do not rate this reply unless I have answered your question or your reply will not be returned to me. Thanks.

Posted on Sep 03, 2009

  • Anonymous Sep 03, 2009

    Thanks. It seems to be an issue with the computer not being able to use DHCP to automatically acquire an IP from the router.



    Do you know whether your other PCs use DHCP or statically assigned IP addresses?



    I would try to set the IP address manually for this computer for either connection and see if it works that way.



    If that doesn't work, the router may not support auto-negotiation. I would then try to set the duplex speed for each card to 10 Mbps Full duplex (or try them all until it can acquire an address automatically).



    If you're unsure how to do any of the above, let me know.



    Thanks.

  • Anonymous Sep 03, 2009

    In my experience this really does sound like a duplex issue.



    Please try:


    1. Control Panel > Network Connections

    2. Go to the Properties for say the wired connection

    3. Click Configure...

    4. Go to the Advanced tab

    5. Look for something like Speed and Duplex

    6. Change it from what it is to 10 Mb Half duplex and OK the settings

    Ensure DHCP is enabled if you haven't changed it, and see if it connects now with an address. If it doesn't, try !0 Mb Full duplex. Keep testing each one until one acquires an IP.



    In most cases like this, this will help.



    Thanks

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