Quickbooks 2007 pro wont print to HP Officejet Pro 8500
When I try to print from quickbooks to my HP Officejet Pro 8500 it won't work. It ques up the print job for just a second or two and then disapears as if it printed. It will print to the fax. I can print out of every application I have except Quickbooks.
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This is actually a quick books issue that they blame on the printers
here are the follwing steps to resolve the issue
Quick Books (2009) qbprint.qbp file change
rename above mentioned file to qbprint.old
if its an erlier version of quickbooks ie. 2006, the file path is then: doc&settings\programfiles\inuit\quickbooks then look for the file and rename it
Here is the website from intuit that acknowledges the issue
Go 'Lists' and then open 'Templates', double click on the product invoice and make sure the invoice is 'Active'. Qbooks saves printer settings for each feature, regardless of which is set as 'default' in Windows...be sure you have the correct printer selected. If the above are set correctly, go to HP's website and download the latest driver for your printer.
Go to the printers folder, right click the printer and chose properties. Under properties go to the advanced tab and check off print directly to this printer. I work with HP and find this solves the problem of printer 95% of the time
Quickbooks generally give problems with every darn printer on the planet.If you are not using the latest quickbook version then try this. save the document on your desktop and then close the original file.Then open the saved file and select the path to print and click on file point to set print area and then click on set to print area click on ok on the dialog box.Then try to print once again and see if it works.....it should if it doesn't call in to HP at 18004746836 and we will be happy to resolve your issue via a remote access session with your computer