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New dryer makes a loud thumping full or

New dryer makes a loud thumping full or empty...sears sent out a tech. and they said all whirlpool dryers do this
dryer is 2 mths. old

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Basically he was right but should have explained it to you,it depends on how bad the thump is,the drum has a seam (**** weld)where it is put together,as the drum turns the weld rolls over the rollers making the sound you hear.some are worse than others if it seems extremely bad call Whirlpool and see if they will at least try changing the drum once to see if it gets better.and ask for a different service company.They tend to not report such things to them so even if you have them out 3 or 4 times whirlpool will never hear about it.

Posted on Sep 03, 2009

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I hope he did nt charge you. Because of the seam in a dryer drum, they do make a slight thumping noise but it should not be real loud. I hope the tech took the dryer apart and checked the rollers. One of them may have a flat spot.
I would ask for a factory represent ive to come out and see if they think they would want a dryer in there home that make that much noise.
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Posted on Sep 03, 2009

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