Question about Jensen Audio Players & Recorders

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I downloaded music from a cd onto my jensen smp-2gbl and it says the musics on there but it says unknown format and the music won't play but all of the tracks are there

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My jensen smp-2gbl says the music is there but says unknown format and will not play the songs. How do I fix it

Posted on Jan 01, 2010

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I can't put any music on it. can you help me ? what should i do ?


MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player. For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Jul 06, 2011 | Jensen SMP-215 MP3 Player

1 Answer

The music has downloaded and I can play it from the mp3 player on the computer but not when I try to play it unplugged from the computer. I turns on but says "unknown format" on the player.


you should convert the format of your music.
make the format to suit for your player.
so you need a converter at first.
Video Download Studio is your best choice.
get a free try from
http://www.downloadvideos-convert.com/download-videos-music
hope it can help you more or less!

May 25, 2010 | Jensen SMP-115 MP3 Player

1 Answer

Will download music, but will not play it, from i tunes Can not see the music on the jensen and says it is not compatible


Itunes is only compatible with ipods, though you can convert the WMP music to itunes. It's not your player

Jan 11, 2010 | Jensen SMP-115 MP3 Player

1 Answer

My jensen digital audio player smp 2gbl will download music but will not recodnize it or play it


I think your mp3 player is not recognizing the fromat you have filled in your mp3....read the manual and download the suitable format which your mp3 supports. Thanks :)

Dec 30, 2009 | Jensen SMP-115 MP3 Player

1 Answer

Location of a user manual for SMP 2GBL


login to Jensen website and search for the mp3 player once found and then try to download its manual.

Oct 09, 2009 | Jensen SMP-115 MP3 Player

1 Answer

My jenson mp3 model smp-2gbl wont stay on


i have a jensen model# smp 2 GBL it wont play it comes on for a second then turns off. I took out the music put in new music then it played for 5 minutes then turned off and does the same thing again. I put in alot of new batteries that dont work either can you help me

Jul 09, 2009 | Jensen SMP-115 MP3 Player

1 Answer

Jensen SMP-2GBL 2 Gig Digital Audio Player is having an error


turns out the USB wire/connection did not go all the way into my pc because they overlapped part of it with plasic

May 20, 2009 | Jensen SMP-115 MP3 Player

1 Answer

Don't know how to make it play


You might have problems with the audio driver OR your audio driver is not even installed. You can fix this by (re)installing it.

Dec 27, 2008 | Jensen SMP-115 MP3 Player

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