Question about Lexmark Z640 InkJet Printer
I have a print job 'stuck' in the que that will not delete, i have removed printer and rebooted and it still gets stuck on the first print!!
I had the same problem with the Lexmark Z645 and Vista.
After a lot of effort I gave up and emailed Lexmark.
Their response was surprisingly helpful:
First download and run "CleanupUtility.exe" from: ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/
Then unplug the printer's USB cable and restart your PC.
Then download and run the printer's drivers/install program for Vista, from: http://downloads.lexmark.com:/cgi-perl/downloads.cgi?ccs=229:1:0:548:0:0&emeaframe=&fileID=10374&searchLang=en&searchLang=en&os_group=Windows%20Vista
Only plug the USB cable back in when the drivers/install program tells you to.
After install, I think it asks for another reboot.
Then all should work fine.
Posted on Dec 20, 2007
SOURCE: Print job stuck in printer que
Try to power off your computer and printer and let it stay for 5 minutes. Then turn on your printer and computer to see if pending print jobs we're cancelled.
If the problem still there, you can kill the spool process running on your taskbar. Press control + alt +delete button to open the task bar and delete the process from the processes tab.
Posted on Aug 30, 2009
Sounds like a problem with the spooler.
Try to bypass the spooler when printing by right clicking on your printer and select "properties"
Select the "advanced" tab and select "print directly to the printer".
Hoepfully this should take care of it.
Posted on Mar 25, 2010
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