Question about Lexmark Z640 InkJet Printer

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Print que problem

I have a print job 'stuck' in the que that will not delete, i have removed printer and rebooted and it still gets stuck on the first print!!

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Re: print que problem

I had the same problem with the Lexmark Z645 and Vista. After a lot of effort I gave up and emailed Lexmark.
Their response was surprisingly helpful:

First download and run "CleanupUtility.exe" from:

Then unplug the printer's USB cable and restart your PC.

Then download and run the printer's drivers/install program for Vista, from:

Only plug the USB cable back in when the drivers/install program tells you to.

After install, I think it asks for another reboot.
Then all should work fine.


Posted on Dec 20, 2007

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SOURCE: Print job stuck in printer que

Try to power off your computer and printer and let it stay for 5 minutes. Then turn on your printer and computer to see if pending print jobs we're cancelled.

If the problem still there, you can kill the spool process running on your taskbar. Press control + alt +delete button to open the task bar and delete the process from the processes tab.

Posted on Aug 30, 2009

  • 240 Answers

SOURCE: Printer 966. Deleting Print Job stuck in Que

Sounds like a problem with the spooler.
Try to bypass the spooler when printing by right clicking on your printer and select "properties"

Select the "advanced" tab and select "print directly to the printer".
Hoepfully this should take care of it.

Posted on Mar 25, 2010

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My friend, the computer and printer do what you tell them to.

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Hello u6rysl,

Turn the printer off.

Reboot your machine.

Go back into the print queue and remove the print job.

- Vincent

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