Question about Minolta EP4000/5000 CS/PRO Copier

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Minolta c0072 code, hopper or toner?

My machine keeps shutting off, with this code, and I have to restart by opening the front panel. I know it has something to do with the toner or sub-hopper. I'm very handy at fixing thing, but not a tech. I don't exactly know how to pull this out and clean it, or is it something worse. Its just a machine for our non-profit and not worth a big bill to fix. The machine was a donation. I just installed a new toner bottle a few weeks ago and it ran fine hundreds of copies afterwards.

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C0072: Sub Hopper Toner Replenishing Motor M9’s
Failure to Turn

Posted on Sep 03, 2009

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Try the user menu and select toner replenisher. You can find the user guide at

http://kmbs.konicaminolta.us/productsattachments/manuals/EP4000_5000_ops_manual.pdf

good Luck

Posted on Sep 03, 2009

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1 Answer

C0072 copy error


The error code C0072 deals with the toner hopper. I would remove the toner bottle and close the front door and wait till the copier comes to ready and make a copy, if it works install the toner and see what happens. The problem may be in the toner bottle holder.... There is a "HP" sensor that may be dirty or broken. Good Luck

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