Question about Epson Stylus Photo RX700 All-In-One InkJet Printer

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RX 700 all-in-one - ink pad full - can't use printer--

My RX-700 printer is about 5 years old but maybe has only years of use.It came up with a warning that some parts have reached their useful life cycle (or something to that effect). I called Epson and they said they are sure it is a problem with the inkpad being saturated.I called a couple of authorized reapair centers in Long Island, NY and Bridgeville, Pa. The one on Long Island said it is a $149.00 repair plus shipping back and forth. The one in PA said it is $65.00 per hour labor and $25 to $50.00 for a new ink pad -- plus shipping. It is not worth it.!!

I have been researching the internet and came across sites that say you can reset the print counter and keep using it or reset the print counter and install a 'kit' to collect the excess ink in an external container. This means you will have to replace on of the two tubes in the printer and install into the external container.Is there one site that lists exactly step by step procedures how to do this ? and where can I buy the external container kit?

Just to let you know, I raised a big stinlk when they would not replace this unit with a reconditioned unit equal to or the same, which they did on another all-in-one printer I had years ago. They said they couldn't because my RX-700 was not under warranty anymore.The agent then led me to an Epson customer loyalty site/program. Here they offer you discounts on brand new printers and scanners. etc with a discount and then if a special sale/rebate is going on you get that also. A new Artisan 800 all-in-one printer and fax could be purchased for $189.. (list = $299.00). Not bad but I did not want to spend that typr of money. Since i do a lot of photography I also wanted to get an Epson V750-M Pro scanner. List price of $899.00 and for Epson Loyalty customers with an instant rebate was now $723.00.I wited a few days to think about it and when I went back to the customer loyalty site -- these special rebates, etc. had expired. I called and said I would purchase the new items if they gave them to me for the price listed the few days before. The woman agent said she could not. Then I told her I wanted to speak to a manager or the head of the department. I followed up also with an angry fax, saying how idiotic they are not to sell a loyal customer 2 new items at a known discount that had just expired. Total pric eof the 2 items = $912.00 plus all the over-priced tiny ink cartridges I would have to buy.I was surprised and received a call from a woman in their California Customer Satisfaction program.We missed each other 2 or 3 times.In between i checked again the customer loyalty site (the original agent suggested I do that, since they are always changing offers and specials). I know saw I could buy the new Artisan 800 (list= $299.00) for $55.00 less an instant rebate 0f $100.00. A net of $155.00 (just about half price) including free shipping and no state sales tax.The pro scanner V750-M (list $899.00)was on salealso for $723.00 less an instant rebate of $150.00 for NET OF $573.00. Also free shipping and no state sales tax.So total list price of these two items was $1,198.00 and I was able to buy them at a net price of $723.00. That is a total savings of $475.00. If I had been able to buy them the first time on the customer loyalty site it would have cost me an additional $145.00 - so I was glad The sale had closed and they did not let me have them for those earlier prices.When I hooked up finally with the woman from the Epson Customer Satisfaction department, she had seen where I purchased the two new items at the lower prices. I still tried to get her to do something with my RX-700 - like a reconditoned replacement even without a warranty. She said she had none. Then I told her I had just put two new ink cartridges in the unit and had about 8 more brand new ones in boxes from my last purchase - so I was out that money (about $96.00 or so). She said to return them direct to her and she would replace them with new printer cartridges for the Artisan 800, which cost a little more.For others when dealing with Epson on all-in-one printers - make sure you are firm and considerate when speaking to them. Makr sure they give you access to their Cutomer Loyalty site (you set up an ID and a password and they will give you a code). Once in you will see you do do save monies off the list price and then and possibly shipping charges and tax. If there are instant rebates being offered to all new buyers, then you get those also. And remmber to look back at this site for changes about every 5-6 days.Plus on the whole deal/sale I saved $51.00 in sales tax and about $40.00 in ground FEDEX shipping charges + another $91.00 for a Grand total savings of $566.00 which to me is a great deal --- plus the free exchange of old to new ink catridges !!Sincerely-Bruce H.

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SOURCE: RX620 Error Message

This message comes up after about 40000 registers on a use counter. I posted what I did on the Epson RX620 forum. Look it up. Basically I bought a repair manual on the net for about $10.00 I used this to take the RX620 apart down to the waste ink catch pads which I removed cleaned dried and replaced. It was a long job the first time and you need the manual in order to figure out how to do it. My pads were only about 1/3 used but I live in a dry climate. So punch those override buttons and keep going. You might put a plastic sheet or pan under the printer to catch the waste ink when it actually does leak out.

Posted on Jan 18, 2009

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SOURCE: not works

You can reset the waste ink counter using

The generic SSC utility is also available at

However, remember ink is still accumulating in the waste ink reservoir and will eventually start to leak out. To replace the waste ink pads you need to disassemble the printer.

A free copy of the service manual is available at

Posted on Jan 31, 2009

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SOURCE: Epson Stylus CX6400- Error

This worked me:
Manual reset for Epson CX6400

  1. Turn off the printer.
  2. Press and hold B/W+COLOR+STOP button.
  3. Press and release the power button.
  4. Release the B/W+COLOR+STOP buttons. (My screen said "Init EEPROM")
  5. Press COLOR button to clear protection counter.
  6. Turn off the printer by pressing power button.
Found this solution here:

Posted on Jan 30, 2010

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The pads are near the bottom of the printer and can either be replaced (call the service department for the parts) or rinsed clean under running water. The hard part is usually extracting them (you need to disassemble the printer most of the time). Then (if reusing the pads, wait until they are dry) reinstall them and reset the waste ink counter. The reset requires a program such as the one available here: . Do not run this utility until the pads are replaced, the ink will smear everywhere. Epson used to have a link for their own reset tool but I do not see it for this printer.

However, the printer is designed that under normally usage, the waste ink absorber will be full at the expected end of life of the printer. Thus additional failures may be coming.

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