Question about Kenmore 98702 Stacked Washer/Dryer

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Same problem, will not drain at all or spin

How much does a pump usually cost, and is it a difficult job ?? Thanks in advance

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The front panel comes off and the pump run if an electric on 80.00-140.00 just remove 2 clamps and make sure you remove the water from the tub. but the good news is you may not have to buy a pump get you wet/dry vac handy and ready to remove the remaining water when you unhook the hose at pump from the tub once gone remove whatever is plugging then put hose back on and in spin cyc start it if you here the pump run you should be ok then try with a small amount of water put back in to spin if pumps out your good to go

Posted on Sep 03, 2009

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washing machines engage the drain pump at the beginning of a spin cycle
If there is still water in the tub after the spin then the pump is not working to pump the water out
I would check for something stuck in the impeller of the pump stopping it from spinning, burnt pump motor , no
power to the pump program board /relay, something blocking the inlet to the pump

Feb 10, 2016 | Washing Machines

2 Answers

Hi my washing machine works perfectly fine but the water don't pump out srew out bottom filter is clean and I clean it on a regular basis. Defy 1300 laundromaid. Thanks please help

You probably have a rock or some object stuck in the pump blades. Take out the pump and turn the blades get out the obstruction

Nov 26, 2014 | Washing Machines

1 Answer

Elba washer is not washing or spinning right...the only thing its doing is adding water

I couldn't tell if the water was draining. When you advance the cycle to spin the first thing it should do is drain the water. This will happen for a short time before it spins. If it is not draining then you need to check the drain pump for blockages( and pipes) the machine will not spin with water in it! If it is draining but not spinning then it is probably a faulty lid switch and needs replacing. There are a couple of other causes but they will usually create a fault code which you don't seem to have. Most likely blocked or faulty drain pump.

Jul 05, 2013 | Washing Machines

1 Answer

Machine doesn't drain or spin The machine is a bosch axxis less than a year old I believe.

Hi Andrew.

Parts that may be responsible for the problem and that must be inspected or tested are drain system, pressure switch, pump and control panel.

Troubleshooting will start from the drain system.

The drain filter connected to the pump is the first part to be checked. With Bosch Axxis the drain filter access is located in the front side at the bottom. In recent models you need to remove the trim panel at the base and you find the access cap. Older Bosch have a door in a corner. Behind the cover or panel you find a cap that can be released turning anticlockwise. Before starting disconnect power and keep a container ready to collect a good amount of water.

The drain hose at the back must also be checked to make sure that there is no blockage and that the hose height is set according to manual for the specific model. If the hose is set incorrectly the water will flow back from the drain hose into the tub, drain will not end and the machine will not advance to spin.

After checking the drain system inspect the pressure switch. The pressure switch is the device that detects the water level, when the switch is faulty the machine often does not drain or spin. The switch is located in the control assembly, near to the timer. To access the switch the machine must be partially disassembled. The pressure switch looks like a plastic disk with three or four electrical connectors. The switch is connected to a long thin rubber hose that extends inside the tub. Before replacing the switch try cleaning the rubber hose and the switch nozzle. Excess of detergent may clog the switch, causing malfunction that often affect the drain and spin part of the cycle. The switch is not an expensive part and it is difficult to test. The switch is tested reading Ohms ( or Volts) at its terminals with tub full and empty. Testing must be done by a trained technician. If cleaning the rubber hose does not do the job I suggest replacing the switch.

If the drain system and pressure switch are fine the next step usually consists in checking pump and eventually replacing the control module if pump and all the rest mentioned above are OK. Before replacement the module should be tested reading volts during cycle or checking test points in service manual.

If the machine is a built in model it must be moved out from its housing. The instruction to mount or remove machine from housing are illustrated either in the owners manual or in the installation manual provided with the owners manual.

Checkup of the drain filter and drain hose are operations that can be performed by the user. Cleaning the pressure switch hose is not a difficult operation, but requires partial disassembling and must still be performed by a technician. Testing of pressure pump and control panel should be definitively done by a technician.The parts that fail more often when there is no drain or spin are drain system or pressure switch. If the machine is running through the cycle and there is no error code the problem is unlikely pump or control panel.

Start performing the user level operation detailed at start of my comment. Remember to disconnect power before performing any maintenance operation. If you need to call a technician ring the number listed on the owner manual.



Jan 07, 2012 | Washing Machines

1 Answer

Water keeps clicking of after 5 sec same with draining water and drum wont sprin

Hi Robert.

If the machine fills with water and cycle starts but it does not spin and drain, then possible problems are drain hose, drain filter, pressure switch and less frequently pump.

Before advancing to spin the timer board performs a test on drain part of the cycle, stops the drain and checks the door lock. Drain system, pressure switch and lid switch are all parts that if defective may cause no spin.

The first part to be tested is the drain system. This must be checked regardless of the fact that the pump is working. If there is blockage, residual water in the drain system or water flowing back from drain hose may cause the washer not detecting that drain is complete, and not advancing to spin.

Disconnect power and check the drain system, accessing drain filter and hose connected to the drain pump.
In most front loaders this is accessed removing the trim at the base of the front side of the appliance (under the door), and rotating the filter cap counterclockwise. The filter should be located behind the trim at the base of the washer.
Top loader usually offer access to pump either from back or from the bottom of the appliance. In some case (eg.Kenmore top load) you have to lean the machine forware to gain access to the bottom part of the unit, where the pump is located.

After opening the pump hose cover be prepared to collect a good amount of water. Keep a container at hand. Ensure that power is not connected before starting.

Also double check drain hose at the back of the appliance, and check that the elbow height is as prescribed in manual. Incorrect drain hose settings may result in syphoning, that means water is flowing back from drain hose into the washer tube. This may result in no spin.

After performing the check on the drain system test washer again. Sometimes removing eventual blockage in drain pump may fix this kind of problem.

If the pump is draining, but drain doesn't complete, and if there is no blockage in drain lines, a parts that may be causing the no-spin problem are pressure switch and door latch switch.

The door latch switch is checked by electronic control before advancing to spin. The door switch is tested running a cycle with the door switch contacts jumped. If the model has a lock motor more testing is needed. In that case the switch is tested ensuring that the lock motor impedance reads according to specifications and energizing the lock motor.

If the drain stops always at same point and cycle does not advance replace also the pressure switch. The pressure switch detects water level and determines when drain is over and when to advance to spin. This part is difficult to test in full, the part is not expensive and it is usually replaced without testing. Pressure switch is a common failure causing no spin. If drain is OK, then either pressure switch or lid switch/lock system is usually responsible.

If the above is OK , with top loaders you need to add to the list the problems related to motor and transmission. In front loaders, check problems related to motor and motor control unit. Such problems will be near to the end of the troubleshooting list. Check them before deciding to replace the electronic control.

Always disconnect power cord or trip the circuit breaker before performing maintainance operations.

If you need to contact a qualified technician, call the phone number listed on the owners manual.

To find parts give me the model number or click on the link below, select distributor and enter your model number.

Parts and diagrams



Dec 04, 2011 | Washing Machines

1 Answer

Does not want to drain the water after washing circle


Start checking the drain hose at the back, and the hose attached to the drain pump, located at the bottom of the appliance. After that access the control panel and clean the hose attached to the pressure switch. Also check the lid is closing well. Those are the only easy fixes.

The first parts to check are door latch and drain system.

The timer performs an additional check on the door latch before advancing to spin. The door switch it is tested by jumping its contacts, or by reading impedance to check if the switch is opening and closing the circuit (you will need a multimeter).

About the drain system,
if the machine does not drain, then the cycle will not advance to spin.

The electronic control checks the input from pressure switch (which detects water level) before advancing to spin part of the cycle. If there is a drain problem, then the machine will not spin.

The first step will be accessing the drain pump.

Kenmore top loaders' washer pump is accessed from the bottom side of the appliance.
Get ready to collect the water that will come from inside the tub.

Check also the drain hose at the back. Ensure that the height of the hose elbow is respecting the specifications indicated in manual. A wrongly placed hose will result in water going in the washer drain pump and tub, causing drain problems and no spin.

If lid switch and drain lines are OK, replace the pressure switch, which is difficult to test (it is tested reading impedance with tub full and empty. Before replacing the switch, you can try cleaning it and blowing into the switch pipe. Check also motor before replacing the switch. The switch is connected to a long rubber hose and it is located in the control panel.

Below an article about the no spin problem. If the problem is coming with no drain, check drain filter, drain hose at the back. If they are OK, the pressure switch may need to be replaced or the pump may be defective.

Here the general troubleshooting for no spin: If you have no spin there may be different reasons behind the problem.

Enter full model number here (the one written on tag) to get all parts and diagrams for your washer.



Mar 19, 2011 | Speed Queen AWS75NW Top Load Washer

1 Answer

My Kenmore washing machine is agitating and spinnig on wash cycle. When it gets to the spin cycle, the agitator does not spin. The coupler is fine, what can be the problem?


When machine does not advance to Spin, the problem is either related to motor and motor control faults, to drain problems, or to agitator itself.

The first step in troubleshooting is checking if the machine is draining or not.

If the machine does not complete drain cycle before advancing to spin, then it is a drain related problem.
  • If the problem is drain related, inspect the drain hose at the back of the machine as a first thing.
  • Access the drain pump, and undo hose from the drain pump. Check filter if present, and remove eventual blockage in there. This procedure is usually illustrated in the user manual. Before accessing the pump disconnect power.
  • Test the drain pump itself (try to understand if it running or not).
  • If pump and lines are good, then the pressure switch that determines water level must be tested and eventually replaced.

If there is no problem with drain system the rest must be tested.

The variable speed motor and the motor control unit (internal module connected to motor and to main control) must be tested. Main control unit must also be tested at last.
This parts are more difficult to test. Part of the testing is done reading Volts and working with live power, or jumping devices to understand if they were causing the problem. this part of the testing must be done by a technician.
If motor, MCU, and electronic control (CCU) are fine, then the problem may be mechanical.
In your case you stated that you have a motor coupler, and that motor and coupler are fine.
The first part to test is the drain system, the ultimate test will be bypassing the pressure switch to check if that was causing the problem. As said this kinds of test must be done by a technician (I have to mention this).

As you will probably know , parts and diagrams are available at Sears Parts & Accessories Website .

Best regards.

Jan 11, 2010 | Kenmore Washing Machines

2 Answers

My washing machine wont drain

If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.

  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Jun 27, 2009 | Kenmore 23822 Top Load Washer

1 Answer

Atf 6000 front loader not spinning or draining

HI .you probably have a no drain problem. remove bottom panel. the pump is on the right. put drain hose on the floor, in a bucket, drain water out. check the pump. remove the hoses to the pump. clean out. thanks the appliance doc please rate my answer.

Oct 07, 2008 | Frigidaire ATF6000ES Front Load Washer

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