Question about Dell XPS M1530 Notebook

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Error: Biometric Fingerprint reader not connected.

I just re-installed the operating system and now the computer is reporting that the biometric fingerprint reader is not connected even though it's a built-in reader on a Dell XPS M1530.
All the drivers and software are installed but it's still a no go and I can't find anywhere in the BIOS to enable it.
Please help

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  • ahmad hasan May 11, 2010

    Did you make sure all the drivers were installed? For that you should talk to Dell's tech line to see if you can get anything resolved; I will do some research on it.

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Www.dellsupport.com enter your service tag number. nice folks, very helpful

Posted on Sep 04, 2009

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1. This kind of problem happens when you re-formatted your computer
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Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820

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1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year for the first time.

3. You did not have biometric license key installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
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The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

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