Question about Washing Machines
Hi there......if the water will not pump out its a fair bet you got a problem with the drain pump.....first open and clean out the filter unit...then try drain cycle on machine...ok....if not ok...remove and check drain pump for blockage....remove bottom hose to drain pump from machine and check for blockage in the hose and also for blockage in drum...sock etc...reassemble and all should be well again
regards Sir Galahad
Posted on Sep 03, 2009
Testimonial: "I did all you said and came to the conclusion that the pump is shot. Lines are clear. I ordered a new pump. Thanks for your help."
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Posted on Jan 02, 2017
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Dec 24, 2012 | Maytag Neptune MAH5500B Front Load Washer
Oct 28, 2011 | Maytag Neptune MAH5500B Front Load Washer
1 of 2 things could be the trouble.
Does the washer drain properly if you manually turn the control knob? If not then this sounds like your pump is either plugged with possible lint and can't move or has died completely. 99% chance pump is the problem and 99% chance it can be an easy fix by cleaning the pump where the Drain Line is attached, worst case scenario pump is to be replaced, but not a overall expensive fix and most can do it without a technician.
Second problem is possibly the time itself, but if the washer is going through all cycles except spin then pump is likely the culprit, cause in spin cycle the machine has to drain the water from the unit as it spins, if it cannot the washing machine basically stops and cannot complete the cycle.
One way to tell for sure if the pump is the problem. When the machine enters the spin cycle and starts making that noise. Manually turn the dial a little bit till it passes the spin cycle, if it continues to wash till it hits the final spin/drain cycle then stops again...your pump is in need of help.
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