All alarms lights blinking
OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand
that a error code with 0xc18a0001 with "Ink System failure" is
displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
Earnest: Please let me know the room temperature in which printer is replaced
James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
Earnest:: Press and hold the "left arrow" key. Press the
"Setup" key and release both keys, display should say "Enter Special
Key Combo". Press and release the "OK" button
Earnest: Please ignore the above steps
James Cowan: OK yes nothing seemed to do anything
Earnest: Please perform the below steps on the front
panel of the printer. Press and Hold the "Print Photos" & "Red Eye
Removal" buttons. Release both buttons. Display should say"Enter
Special Key Combo". Press and release in sequence"Red Eye Removal",
"Print Photos", "Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
James Cowan: COxxFN0723BR
Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
James Cowan: OK
Earnest: Press and release the "OK" button
James Cowan: OK and it says hardware failure status
Earnest: Display should say "Hardware failure status:
Clear. Press OK to clear". Press and release the "OK" Button. Message
changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so
that, either the "Welcome to Photosmart Express" screen appears, or,
the "Ink System Failure" screen appears. Please do not try to print at
this stage
James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and
unplug the power cable from back of the printer and wall outlet. Let me
know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged
and then plug the power cable into the wall outlet first and then into
the back of the printer. Turn the unit on. The printer may display
message "Use POWER button to shutdown the printer" followed by "Press
OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
Earnest: Now you can continue using the printer.
1. We Jam [arrow To the left], afterwards press the button "Adjustment (Setup)", afterwards release - appears the menu "Enter Special Key Combo".
It Is Recommended, but me this did not be necessary: Jam both buttons "Seal photo (Print Photos)" and "Correction to photographies (Red Eye Removal)", afterwards release them. Hereon press and release by turns "Correction to photographies (Red Eye Removal)", "Seal photo (Print Photos)", "Correction to photographies (Red Eye Removal)".
2. Now we press [arrow To the right] until we shall move to point "System Configuration".
3. We Press OK.
4. We Press [arrow To the right] until we shall get to "Hardware failure status: Clear. Press OK to clear". If beside You printer works orderly, that this point in menu not will. It is Important: not to print hereon!
5. We Switch off the printer, include once again.
All, code of the error discarded.
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