I have soft water and never had this trouble with kitchenaid
Using to much soap will cause this problem.
If the unit can not get all the soap out on the rinse cycle, it will leave residue on the glasses.
ALSO:
1)Make sure you are using rinse-aid!!!!!
2) turn your sink water on before you turn the d/w on. That way the water is already hot when it goes in.
Testimonial: "thank you i will try your suggestions"
Cloudy glassware over a prolonged period is caused by bleach etching the glass. Most dishwasher tablets contain bleach. Once this has happened the best option is to replace the glassware.
There are dishwasher tablets which claim to protect glass and may help avoiding this in the future.
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