Question about HP Scanjet 8250 Flatbed Scanner

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Document Feeder My HP scanjet 8250 scans perfectly from the flat bed but it will not allow to use the ADF (feeder). It keeps saying there is a paper jam when the paper is just sitting in the tray. The scanner had not even moved the paper. Any ideas? I have cleaned the rollers.

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  • Anonymous Dec 14, 2007

    it is exactly the same issue. i did have an actual paper jam prior which i cleared but it seems that it cant forget about the jam.

  • AZASU Apr 02, 2008

    I am getting the exact same error on the feeder also. It says there is a jam, but there is no jam.

  • Swillimont Apr 16, 2008

    Cleaned the rollers, used an air can to try to blow off dust that might be affecting something...cannot get the message to clear. Very frustrating.

  • jumblepuddin Dec 29, 2008

    I have the same problem-the scanner seems to have forgotten it ever had a document feeder, it won't even give me the option in the interface, this was after a paper jam, which I cleared.



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  • 14 Answers

This sounds like a sensor failure - is it under warranty?

God bless,
Barrie Brown

Posted on Jul 19, 2008


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1 Answer

An automatic document feeder paper jam has been detected

my scaner icon window show this messege:
an automatic socument feeder paper jam has been detected. clear the jam and try scaning again

Jan 13, 2012 | HP Scanjet 5590 Flatbed Scanner

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My feeder to scan puts a line down the entire document - the line doesn't appear when I scan from the deck of the printer. I've attempted to clean the rollers but the line still appears on my document?

You don't say what kind of printer you have.
So, I will generalize my answer.
The reason for the line using the ADF and no line with the flatbed is that the paper is moving when using the ADF. So, a piece of dirt, dust or whatever on the ADF glass will cause a line because the paper is moving over a mark on the glass. The copy made on the flat bed glass doesn't move, so no line.
Anyways, clean the thin piece of glass that should be to the left of the big flat bed glass. That will fix your problem

Jan 20, 2011 | HP Office Equipment & Supplies

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ADF paper jam, when there is none

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

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You would face the taxt or images face up then you would scan it by using the program it came with if it did or any othere program the can scan documents and imagees on you computer. Make shure all conecsions are conect property and the software is installed.

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HP Scanjet 5590 scans inmage on other side of paper on ADF Ok on flat bed

Really strange! May be the brightness is not controlled in the ADF mode, too bright to scan data on the backside also. Try reinstallig the software.

S. Mohan

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1- reinstall drivers

2- Use the WIA driver for Windows OpSys

3- Pay close attention to options in dialog box. Select ADF or Document Feeder as an option

4- Depending on the OCR application [personally I prefer PaperPort] the imaging process can be very eaasy or somewhat difficult

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Hi, The problem seems to be a piece of debris , paper stuck in the ADF roller assy. You can check this by opening up the adf cover and inspecting the paper path. I have seen where a very small peice can cause paper path problems to where something is blocking the paper> Good Luck!

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