Question about HP Scanjet 8250 Flatbed Scanner

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Document Feeder My HP scanjet 8250 scans perfectly from the flat bed but it will not allow to use the ADF (feeder). It keeps saying there is a paper jam when the paper is just sitting in the tray. The scanner had not even moved the paper. Any ideas? I have cleaned the rollers.

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  • Anonymous Dec 14, 2007

    it is exactly the same issue. i did have an actual paper jam prior which i cleared but it seems that it cant forget about the jam.

  • AZASU Apr 02, 2008

    I am getting the exact same error on the feeder also. It says there is a jam, but there is no jam.

  • Swillimont Apr 16, 2008

    Cleaned the rollers, used an air can to try to blow off dust that might be affecting something...cannot get the message to clear. Very frustrating.

  • jumblepuddin Dec 29, 2008

    I have the same problem-the scanner seems to have forgotten it ever had a document feeder, it won't even give me the option in the interface, this was after a paper jam, which I cleared.

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  • 14 Answers

This sounds like a sensor failure - is it under warranty?

God bless,
Barrie Brown

Posted on Jul 19, 2008

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1 Answer

An automatic document feeder paper jam has been detected


my scaner icon window show this messege:
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The reason for the line using the ADF and no line with the flatbed is that the paper is moving when using the ADF. So, a piece of dirt, dust or whatever on the ADF glass will cause a line because the paper is moving over a mark on the glass. The copy made on the flat bed glass doesn't move, so no line.
Anyways, clean the thin piece of glass that should be to the left of the big flat bed glass. That will fix your problem

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For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
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If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
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