Question about Kenmore HE2 Plus Front Load Washer

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F21 code on kenmore he2 plus

Washer stops, door is locked, need to unplug to get door to open. Washer filled with water. The problem happened when I washed washing 3 bathroom floor mats.

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Clean the filter in the pump behind the bottom panel,but remember it's full of water,If it's on a pedestal you can take the pump loose from the mounting pull it out a little and put a small pail or bucket under it before you open the trap.if it isn't on a pedestal it's a bit more challenging unless your in a basement with a floor drain. Open it very slowly and let the water drain a little at a time don't take it all the way out or you'll be in for a flood....good luck

Posted on Sep 03, 2009

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Posted on Jan 02, 2017

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Jan 05, 2016 | Washing Machines

1 Answer

My Kenmore HE2 Plus wont start and it gives code F-21...... the door locks but the washer wont fill up with water.. then it faults out. What can I do?


Hi
F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn't help then there is an issue with the pump and you'll need to replace it. Hope this helps... Please post back if you need more information.
Daniel

Aug 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have an front loading he 2t washing machine and I am getting the f21 error code. Also, the door is locked, The add garment, wash, and spin lights are on as well.


Hi, you have to unplug the washer from power source. Then remove front lower panel (3 sheet metal screw with 1/4" drive head located on the lower lop of the panel), open pump strainer (looks like a large stove knob, Turn it counter clockwise, lookout because lots of water will gush out. Back flush the pump by filling the outet of the drain hose ( this may dislodge debris that may jam your pump), re-assemble, plug to power, and turn-on. In my case, there was a piece of a metal lodge in the pump impeller.

Jul 13, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer say f28 it is a kenmore HE2 plus


Hi,


"F28" means your washer is locked and not unlocking. To unlock your washer take the bottom access panel off by removing the 3 bottom screws.Reach up near the latching assembly & attached to the door latch is a little plastic pull lever. Pull down on this lever and open the door. Unplug your washer for 60 seconds and plug your washer back in. If the error re-occurs you need to replace your door lock.

Thank you!!

Jul 18, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F21 error on kenmore he2plus washmachine. Door locks. Due to no spinning and water remaining in the machine? I run the rinse/drain&spin program (15 minutes) several times. it stays at 15min remaining...


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 23, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

Door is locked code F21 wont run or cycle or empty water


First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out

How abt a nice rating for the free help? Thnks

Jan 13, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

What does code F21 mean on a Kenmore HE2 plus washer 11047532602?


it stands for longer than normal drain interval,press "pause/cancel" twice to clear, if it returns then look for obstructions in the water drain from the basket all the way to the drain in the house,or possibly it could be a bad washer drain pump

Nov 19, 2009 | Kenmore HE2 Plus Front Load Washer

4 Answers

My kenmore he2 plus washer is showing f21


"F21" is a Long Drain error. This occurs when the drain time exceeds 8 minutes. You will need to remove the bottom panel under the door by removing the two screws at the bottom edge of the panel. First, check the electrical connections to the drain pump and make sure the pump is running. Check the drain pump filter to make sure it is not clogged with debris. This is a very common problem. HINT: Before removing the drain pump filter, pull the drain hoses from the standpipe at the wall and use a shop vac to pull a vacuum on the drain hose to get rid of all residual water from the pump and drain lines. This is also a good way to get rid of minor clogs. If you do not own a shop vac, be prepared to lay down some old towels and soak up some water. There's quite a bit of residual water in the wash tub and lines (this is normal). In addition, check your drain hoses to make sure they are not clogged or kinked. If you check everything and still have the error code, replace the drain pump. Replacement parts can be found at searspartsdirect.com and repairclinic.com. Just type in your model number in the search menu. I hope this helps you. If you require further assistance, please let me know.

Aug 16, 2008 | Washing Machines

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