Question about Dell Dimension 4700 PC Desktop

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I have a Dell Dimension 4700 that doesn't recognizable the disc drive. When I search in "removable storage" nothing shows up. How can this be fixed?

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  • Herbert Fields May 11, 2010

    Does the drive powerup? can you insert a disk? If you have opened the case to add hardware the cables might be loose or the drive could be bad.

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Well 'removeable storage' is not the corret place to look for a disk drive that refers to usb connections or memory cards. If the disk drive is not showing up in 'my computer' then you need to look in device manager to see if it's showing up there. I'm goin to assume you are running xp. RIGHT clik on 'my computer' then clik 'properties/hardware/device manager.' Then look at the list of things there you're looking for a listing for dvd/cdrom drives. It should be there. If there is a ?? or a !! beside the listed drive then the drive has an error in the driver. You'll need to then RIGHT clik on the listed drive and 'uninstall' dont worry if it throws up a warning at you. Just do it. Then restart the pc it will automatically try to reinstall the drive. Check 'my comptuer' and see if you now have a drive listed. If not then go to the following webpage and do the process shown: http://support.microsoft.com/kb/314060

Posted on Sep 03, 2009

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Install the drivers before you install the disk drive.

Posted on Sep 03, 2009

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Below is a link to the service manual. There is a secion there on replacing the CD/DVD drive. It will also direct you on how to remove the side and front cover to get the drive out.

http://support.dell.com/support/edocs/systems/dim4700/sm/index.htm

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To do so. Removed the drive and look on either the front or back and it'll give you the jumper set up.

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This could be caused by several faults. See the link below, the scroll down the "Advanced Troubleshooting" section, then click on the "Power lights" or Diagnostic Lights" to help you start looking for the problem. You may want to download and print out some of this information using another PC.

http://search.aol.com/aol/search?enabled_terms=&s_it=comsearch50&q=Dell+Dimension+4700+Specs

You may have an operating system problem as well. You can change the boot sequence of your PC by pressing F2 early in the bootup and using the original or restore CD/DVD, you can find out out if the hard drive has issues or if you need to reinstall Windows. Hopefully, you have a backup of your files. Reinstalling Windows can result in data loss.

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