Question about Microsoft XBOX 360 ARCADE Console

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E 74 on the screen

Xbox 360 when you put it on it comes up system error contact xbox costomer support e74

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Call costomer support.

Posted on Sep 03, 2009

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What would be wrong when e 74 stays up on the screen on my x box 360


An E74 error is indicated when the lower-right quadrant of the ring indicator flashes red and displays an error message in multiple languages: "System Error. Contact Xbox Customer Support", with the code E74 at the bottom . The error is caused when there's a video problem, because the Xbox 360's hardware scaler chip is damaged.

Start the repair process online.

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article:

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

May 30, 2011 | Computers & Internet

1 Answer

How do i fix an error 74 on an xbox360


The E74/E6x/E4x/E8x are famous error codes that have plagued many Xbox 360 gamers. This error codes will be displayed on your screen, each indicating different problem with your Xbox 360. It's usually defined by the single red light or 1 Red Light Error lit up at lower right quadrant on the Red Ring of Light on your Xbox 360 console.
E74: There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by using the Xbox 360 Repair Guide. Xbox 360 E74 error has reported to increasing a lot for the newer Xbox 360 version.
Hope this was helpful?

Feb 26, 2011 | Microsoft Xbox 360 Console

2 Answers

My son was going to watch a movie on his xbox 360 and an error came up saying e74 contact support what do I do?


Call Microsoft XBOX support and provide with them with your Xbox's serial number and the description of the error code.

Dec 15, 2010 | Microsoft Xbox 360 Console

1 Answer

E 74


E74 error appears when you use your Xbox 360 console Article ID : 941377 Last Review : March 10, 2010 Revision : 14.0 On This Page SYMPTOMS Your console displays the following error message in multiple languages on your television screen or monitor: E74. System Error. Contact Xbox Customer Support.If you see a different error message or a code other than E74, your console may be experiencing a different problem. If this is the case, please search the Microsoft Knowledge Base for the error message or for the symptom.

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CAUSE This problem occurs when the Xbox 360 console experiences a hardware failure.

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MORE INFORMATION Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps: 1. Turn off the console. 2. Turn on the console. 3. Verify that your console displays the E74 error message.

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Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.

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Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links: In the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

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References/Links If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console

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Oct 15, 2010 | Microsoft Xbox 360 Console

1 Answer

It has an error e 74


E74 means a hardware malfunction, might be due to a bad memory storage deive attached to the Xbox 360 which is the hard drive (HDD). Steps to do:

• turn of the console and remove the HDD
• restart the console without HDD
• if it works without the E74 error, the HDD is bad and needs replacement
• if still having the same error even without the HDD, it's is an internal hardware failure inside the sytem already

If all else fails, please contact Microsoft Xbox Support for it ti be repaired. Hope this helps.. Cheers!

May 11, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 has error 74


The E74 malfunction is a problem believed to be associated with the system's video output cables and/or hardware scaler chip. The problem involves unusual screen patterns, the appearance of an on-screen error message, and finally a flashing red light in the lower right quadrant of the power ring. When a system suffers from the failure the on-screen message reads "E74 System Error. Contact Xbox Customer Support."

You could send it in to Microsoft of you can follow the steps as outlined in this You Tube video.

Mar 21, 2009 | Microsoft Xbox 360 Console

2 Answers

E 74


E74 is a really common error and is really easy to fix at home
I used this guide that I saw on google last week and it only
took about an hour these guys talk about it here

http://xbox360repairninjas.com/

Sep 14, 2008 | Microsoft Xbox 360 Console

2 Answers

E 74


Heres the problem
Section 4 is flashing red
- Hardware Failure
Specifically


E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known
to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected
directly to the AV cable) in rare cases it is the GPU.

If changing the cable doesnt work then you will need to get it fixed by Microsoft

Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)

Aug 24, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


What is the error code at the bottom of the screen & check for flashing red lights on the power button if 3 illuminate it the infamous RROD(Red Ring of Death-google it) which you will get a free repair for if its the bottom right quadrant flashing red then its most probably E74 or E61. E61 is a hard drive related problem so try playing without it, & E74 is the AV cable snapped inside or the GPU/CPU inside the xbox 360 has weak solders on it, I suggest MS support ASAP.

Jul 22, 2008 | Microsoft Xbox 360 Console

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