Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I have GE side by side fridge. The freezer built up frost and then started to defrost. I took everything out andoened the back panel. The freezer was getting cold again but frost on the coils. the fridge side is cold and the fan in freezer is working but freezer is full of frost again. What causes this?

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Pull refrig out from the wall and unplug . Remove the 8" x 10 " panel covering the main control board . On this board , unplug the blue plug with 3 larger wires going to it . The sequence looks like this : wire1,wire2,space,wire3 . Use a piece of wire , with both ends stripped about 1/4 " , and insert an end into wire2 and wire3 . Plug refrig back in . Look inside the freezer at the back bottom , and see if you see a red glow . It may take about 30 seconds for the glow to appear . If no glow appears , the defrost heater located at the bottom of the coils ( glass tube ) is probably shorted . Pt # WR51X10042 . Also replace the defrost thermostat Pt # WR50X10068 . To access these parts , the inside freezer panel has to be removed . If you do get a red glow , then the main control board is bad Pt # WR55X10656 .

Posted on Sep 04, 2009

Testimonial: "Thank you very much for this imformation it saved me $75.00 which right now I really don't have. Unforntunately the board is bad. Thank You again"

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  • Contributor
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U may have air getting in to ur freezer check door seals, also could be low in refrigerant check temperature in freezer with manual temperature probe

Posted on Sep 03, 2009

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Ge uses a glass heater and it is common for the heater to go out replace the heater and it should cure your trouble

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My 5 year old GE GSH22JSRSS Stainless Steel Side by Side Refrigerator recently stopped cooling. I noticed a build up of frost on the freezer, so unplugged the fridge and let the ice melt away. After this,...


The problem you describe is that your defrost circuit has failed. The fridge should stop the compressor periodically and turn on the defrost heater to melt the frost buildup. Since the frost in building up on your coils, the fan can't blow the cold air into the fridge compartment. It defrost is controlled by a module that turns on the heater. Most of these failures have to do with the defrost heating element burning out. It can be replaced by someone who has some mechanical ability.

The coil and heater is located in the back of the freezer compartment behind the panel in the back. You can obtain parts from appliance repair outlet or online like appliancepartspros.com or repairclinic.com.

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My refrigerator builts frost on the back panel, I've replaced the defrost heater three times. It works for a couple of weeks and then one side start to warm up while the freezer has frost on the back...


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You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

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Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

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click the link given above
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