Question about Xerox Office Equipment & Supplies
If you lost power or unplugged this unit without first allowing it to perform a full shutdown, you are most likely seeing the wax ink 'dumped' internally. You'll need to contact a certified Xerox technician in order to get the unit cleaned and repaired.
Posted on Sep 04, 2009
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Posted on Jan 02, 2017
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The printhead is stuck in the tilted position or is not able to tilt forward to the print position, due to problems:
Has ink spilled ink around the printhead that prevents it from moving to its center position? You should be able to push the printhead right to left. Clean the printhead area. Is the printhead stuck to the Wiper Blade? Check the process drive gears for obstructions. Ensure the gears are correctly aligned and homed. Has ink spilled on the Head Tilt gear drive train? Clean the gears area of ink.
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