Question about Sony Cyber-shot DSC-W55 Digital Camera

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Compatible Battery problem

I use an original fully charged battery, after 10 seconds the camera thinks the battery is empty en shuts off.

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  • 89 Answers

Try clean contacts of the battery. If problem persists, note what is on the LCD when it turns off. Only symbol of an empty battery, or is there any text? If there is written "For InfoLithium/compatible battery only", it does not mean that the camera thinks the battery is empty, but that the battery do not communicate with the camera. If other batteries are OK, you should replace the bad one.

Posted on Sep 18, 2009

  • HAG0221 Jun 18, 2011

    i have the same problem "or use with compatible battery only" and Only symbol of an empty battery, even though i fully charged it btw i have DSC-W330

  • DSC cameras Jun 19, 2011

    You have the same problem, the solution is the same too: try clean contacts of camera for battery and contacts of the battery also, especially the middle one - it is for communication between camera and circuit inside the battery. If the problem persists, try to use another battery in your camera, or your battery in other compatible product - this way you will determine if the problem is inside the battery (I hope, it is cheaper) or inside the camera.

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  4. Fully charged and fully discharged or "cycled" as much as five times to condition them into performing at full capacity.
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