I unfortunately own an Omega 2000 Group Tankless water heater. It did not come with an owner’s manual and after requesting it and never getting any response; I don't know what else to do. I have the OME 620 D model; it sporadically will give an E2 error which on their list says incomplete burn. I don't know how to fix that problem. Any ideas?
E2 is the overtemp code. Unfortunately, the Omega line does poorly with single-handle faucets. Don't bother George Sararu, he just bought a container of these water heaters and knows nothing about plumbing. There will be no repair parts you will need. Either toss it now and get a tankless from a local dealer, or wait until your Omega unit is totally useless, then go with a local guy. George conned a lot of people - including me. I own 2 side-by-side in the utility room and figure one more year until they are junk.
Since I'm on a well, they have to be seasonally adjusted to compensate for groundwater temps. Big pain, should have bought Rinnai.
Check semsor and leads best of luck
The owner is not clear about the gas used so:
If this is a LPG then the pressure regulator is delivering too small amount (below 144.000 BTU) or gas connection is too small (that goes for NG also!) That condition creates a flame-out so you get E2 from ION sensor. Reducing the speed of the fan will resolve the problem if previous issues are too costly or impossible to fix. That is done from the control panel on test mode.
Omega Comfort Tech Rep
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