Question about Linksys Wireless-G Broadband Router

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Failed to detect an internet connection

I just bought a router in order to operate wireless laptop at home. The router installed well to my fix PC through the attached cd software. Now I'm trying to connect the laptop. EasyLink Advisor has established a wireless connection to the router, but failed to detect an internet connection. Why the PC connected to internet and the laptop cannot???

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Re: Failed to detect an internet connection

If you are having problems with your Linksys routers, reset the router and configure it again. In configuring the router, I suggest that you use the online tool that will automatically configure your router. It is similar with the setup cd but the online tool works better. The reason why the setup cd fails is that it has its own bugs. So just use the online tool. You can get the online tool on this

Posted on Dec 21, 2007

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Re: Failed to detect an internet connection

I don't recommend using the software as most of the time, it either prevents a connection to the router or a connection to the internet. Sometimes both. (I've seen it.)

Instead, use Windows XP's built-in Wireless Zero Configuration (Or use Vista's built-in wireless network detection.) As long as your drivers for your wi-fi adapter are properly installed, you shouldn't have problems using the built-in connection methods.

As for the software... All it's really there to do is help you to bypass the default security of the router in order to get initially connected. I've found the software to be nothing but troublesome in the long-run.

My recommendation is to remove the Linksys software. If you are not able to connect to the router after that, use an ethernet cable to attach the PC to the router so that you can configure the router. Set up wireless security that way.

Once you have configured the wireless security, you should know what your encryption key is. (Write it down for yourself.) Use the built-in wi-fi configuration tools in Windows to seek out the wireless router and connect to it. Type in your key when asked for it and you shouldn't have any problems.

You may consider using the RESET button on the back of the router if you continue to have issues.

One other problem I've often run into is using DSL with the Linksys WRT54G routers. Some DSL modems just aren't compatible with the WRT54G routers. Primarily the older DSL modems.

For example... I had a client recently who had bought the WRT54GS router. He just could NOT get it connected to his DSL modem. Even using the Linksys software. It just wouldn't use the router as a legit gateway device. (He was connected by ethernet and could get into the router's config interface.)

I eventually advised him to contact Qwest and have them send him a much newer version of their DSL modems. (The one he had was a DINOSAUR.) They sent him a new one. Once he got the newer one, we were able to get it networked right away. WITHOUT any extra software. Just using Windows.

Also be sure to check the configuration of your wi-fi adapter in your laptop. Make sure that it is not configured with an old configuration and is set to automatically get an IP from your router. Don't use a static IP while trying to troubleshoot your problem. Let the router configure the IP of your laptop for you. It could just be something as simple as the DNS servers aren't configured properly. (You can find your internet IP and DNS servers in the router's status page, by the way.)

Let me know if you have more details that would be relevant to the situation.

Posted on Dec 07, 2007

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