Question about Whirlpool GZ7730XGS Stainless Steel Kitchen Hood

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Fan and light not working where is fuse box?

The extractor fan and light stopped working at the same time, on a hood that is less than 1 year old. i think the fuse has gone but can't even locate the fuse box! there is only one fuse point in my kitchen and that's the switch for the cooker.

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  • Bongofoz Dec 10, 2007

    The fan and light have separate switches, hence my inkling that it's probably is the fuse. Also, the fact that it is still quite new. I've tried calling Whirlpool who are the manufacturer but after much being on hold and going through a very complex call tree system, i've given up on that. The manual also indicates that if both the fan and light arent working simultaneously, then it probably is the fuse - though it doesn't then go on to tell you where the fuse is!



    Can you elaborate on what you mean by breaker? Is it anything to do with the main fuse panel in the house?


  • Bongofoz Dec 10, 2007

    No, the fan and light have separate switches, so in my case, I really think it's the fuse. The manual also indicates that if the light and fan simultaneously arent working then it is likely that it's the fuse - though it doesn't go on to tell you where it might be located!



    I've also tried calling the manufacturer but lost my patience with their tediously long call tree and then unhelpful staff who had to transfer me to other departments...



    Can you elaborate on what a breaker is? does it have anything to do with the main fuse box in the house?

  • l50mph Jul 01, 2008

    Have a similar problem with a Neff hood extracter. Lights work, fan doesn't.



    No sign of a fuse!!!

  • snichun Jan 01, 2009

    Got the same problem with my hotpoint HE63X one. The house fuse box covers the cooker only and that's in order, as are all the rest so there must be an internal fuse box as it HAS to be covered by some fuse or other. The cooker still works fine and nothing else in the kitchen has stopped

  • Anonymous Apr 26, 2009

    do i need a charcoal filter for my HE63X cooker hood its a hotpoint

  • Anonymous Mar 20, 2014

    my new cooker head bulbs (over the hob) are not workin g nor is the fan and i can only find a switch in my kitchen with the word cooker on it could switch also be for my ovenhood and extractor

  • Anonymous Mar 20, 2014

    my cookerheadlights have been replaced and my fan extractor is not working could a box i have found above my oven with the words COOKER wrote on it also be the same box i need to check the fuse for hob lights and extractor

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Hi - I have a neff extractor fan and have the same problem. The light and fan have both stopped working. Does anybody know where I can find the fuse as I suspect that this may be the problem too?

Posted on Feb 16, 2008

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Hi

I am having a very simlilar problem. My prima hood is a few years old...first the bulbs went then the actual fan went. I think it might be the fuse but cannot locate it anywhere...have searched the whole flat and tried everything. Would it be in the hood for any reason?

Any help would be appreciated as i have no idea what to do...i can't even replace it til we find the fuse.

Many thanks in advance

Posted on Dec 09, 2007

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My lights and fan has stopped working on my whirlpool kitchen extractor a the same time

Posted on Nov 08, 2008

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The extractor plugs in to an outlet. Find the plug and see if the fuse in the plug has blown. In my kitchen the outlet for the extractor plug is above the cupboards over the hob, you can't see it standing on the floor and you have to get up on a chair to access it. Check in the cupboards around the cooker as well if you can't find the plug.

My light bulb blows frequently and it always takes the plug fuse with it. The fuse on mine is a 3A fuse. Good luck!

Posted on Feb 05, 2013

  • zookanflook
    zookanflook Feb 05, 2013

    The extractor plugs in to an outlet. Find the plug and see if the fuse in the plug has blown. In my kitchen the outlet for the extractor plug is above the cupboards over the hob, you can't see it standing on the floor and you have to get up on a chair to access it. Check in the cupboards around the cooker as well if you can't find the plug.

    My light bulb blows frequently and it always takes the plug fuse with it. The fuse on mine is a 3A fuse. Good luck!

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  • Master
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In some areas, there is a requirement for a fuse/breaker box in the kitchen for the stove or oven. There must be another electrical panel. Find it and shut off power to the hood there before doing anything else. To see if the breaker is the problem, turn breakers to off and then back on.

Does the fan and light normally come on as a pair? If so, the switch might be bad. Until you locate that breaker...we can't tell.

Posted on Dec 09, 2007

  • Robert Hirst Dec 10, 2007

    I'm not sure what kind of dwelling you live in. If you are in a private residence, there are wires generally from the pole outside coming to a pipe or somehow getting along the side of the residence. Generally, the fuse panel is located on an inside wall near the meter. Same will be true for a multiple dwelling. If you are renting, ask your caretaker or landlord. Generally, this is a gray steel box with a door on it. In apartments/flats, there is often a fuse/breaker panel located in a hallway above shoulder height.

    Your neighbors in similar dwellings may be able to help.

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Hi rags116,

I'm Harvey the Master Plumber.

Your problem is: You have a neff extractor fan which hasstopped working. The light and fan have both stopped working. Do I know where you can find the fuse as you suspect that this may be the problem. If I don't think it is the fuse would I be able to suggest anything else.
The type is D-AY25-8 If there is another number that is more helpful please let you know. thanks Again your Neff Series 2 extractor has stopped working and you want to save yourself buying a new one!! Any suggestions greatly appreciated!

Since both light and fan require low voltage it sounds like a bad transformer. It will be mounted next to the motor. Make sure you turn off the power first.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

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Neff extractor fan not working


I have a similar problem with a Whirlpool oven hood. In my case the kitchen fiitters used a (UK) standard 3-pin plug to power the hood. The plug is fitted into a socket that is placed on top of the cupboards that house the hood.
I have replaced the 3 amp fuse in the plug and now the fan is working.
HOwever, the light isn't working and so I'm assuming that the bulb has blown and that this has caused the fuse to blow as well.
Now my problem is accessing the bulb so that I can replace it.

Mar 20, 2008 | Whirlpool GZ7730XGS Stainless Steel...

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