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Lost sound please help

I have installed quick cam,the sound check worked but have lost sound on my computer. tall speakers work,its not on mute,sound comes out of speakers with sound check but not with you tube,my music or anythng else.

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Re: lost sound please help

Remove / uninstall the drivers from the control panel (device manager) reboot and let the computer reinstall the correct drivers.

Posted on Dec 07, 2007

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My computer speakers stopped working after installing Logitech quickcam deluxe for notebooks. Please help.

Run an audio check

Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

Plug in your webcam or headset or mic you wish to use with your webcam
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

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try to check the sound connections first..if all cables are connected and you still have no sound..reinstalling your sound driver will do the work...hope this helps...

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You need to check the default settings, the logitech might have over ridden the default sound card settings.

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You can download the drivers from GENUIS's site:

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Hope that helps!

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The sound is not working

Sometimes, when you install the driver, you have to enable the sound within the cam software. Also right click on your speaker icon in taskbar on right hand side and and click properties, then advanced in next window and ensure the Mic volume is not too low or muted.

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