I haven't touched a single setting in my computer but I went to connect to a web conversation and my computer simply says "Camera not found". Its not even there in the hardware. What may have happened and how do I fix it?
acer aspire 5520
Hey Guys, I finally found the solution. Just go the the link:
(Suyin_app)_Acer Crystal Eye webcam V1.0.10_XP_Vista.zip
and download the application, it works :)
I faced the same question as I bought an Acer notebook not a while ago. Recording video via Acer Arcade Deluxe software worked but I found it too cumbersome. After short search I found two simple, but decent FREE programs for webcam video recording that worked for me:
* Debut Video Capture (http://www.nchsoftware.com/capture/)
* STOIK Capturer (http://www.stoik.com/products/Capturer/)
Hope it helps!
I had the same problem, i have an acer aspire one series zg5 with a built in webcam. ive had it for about a week and my computer stopped recognizing my cam. i tried everything from removing pictures to downloading new drivers and nothing worked. finally, after having having my father take a look at it, the solution was simple. the camera is very fragile so if you arent very careful with your computer, your camera can get disconnected very easily. all i had to do was squeeze the top of the screen to the right of the camera (it may be diffrent on your model) and i heard a snap, like something had been connected. sure enough i checked and my computer recognized the cam. you may have to reboot. my camera is working as good as new now. every once in a while i have to reconnect it again, but its very simple and easy to do.
Throw out your acer notebook, its filled with great trouble! Its the only and best solution!!!
I 've had the same problem. The solution is so interesting:) Just remove all pictures from MY PICTURES folder. That's all!
I guess I already found the workaround here. Just enable and disable the acer crystal eye webcam in the device manager under imaging devices. And that's it! Use your instant messenger app and test the webcam. it should be working.
email me i you were able to use this work around..
acer 4530
Sorry ppl, I think the cable of the webcam Crystal Eye on Acer laptops is broken. Is 2 solutions:
1. if is in guaranteed go to shop and tell to change or fix the webcam (cable).
2. Go to shop and buy a extern webcam on USB.
This is only for ppl who show message like: " Camera not found ", or try to go on Device Manager and see if is in the list. If no, then is broken the cable or webcam is down.
Thx alot.
Petter from London. ( [email protected] )
What is it with Acer, I am having the same problem with the Crystal Eye Camera. I have gone through all the solution offered in these pages and did this before contacting Acer. The first reply I got told me to download the drivers after telling me to get rid of the pictures, but I had already done this through reading these pages. They spoke of discs that should have come with the Notebook but have failed to produce these. Now they have left me high and dry and the Notebook is only 9weeks old
The camera works for a few hours when I download the drivers then stops again. Now it has stopped working all together. Any idea folks.
i have a problem with my acer crystal eye webcam.its working but the quality of the picture is not good.compare to the other acer laptops.my laptop is aspire 4741.my background is so very light but in the picture is not to good.what is the problem with my laptops?
i have formatted my hard disk and install vista ultimate and i install all the drivers and every thing seems to work fine except the crystal camera, when i click on the crystal eye web cam it opens but when i take a shot it does not save in the computer.
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The only thing I did with my laptop was to reinstall my vista and install the camera driver and the video card driver after restart your computer it will work...
I think most of the Acer laptop suffering same problem with Acer Crystal eye. I was thinking maybe because there was conflict with the entire hardware driver. This is second post that I have here this is 100 % work with me with all the Vista version and XP I try it my self. The only thing I did was reinstall vista or xp after installing my OS install the Crystal eye driver after that don’t restart, install the VGA driver after installing the VGA this is the right time to restart your computer… in vista try on your messenger It work… in XP try to check you’re my Computer there will be a camera icon. For Vista user try to use PICASA 3 by Google one of the best organizer for video and picture you can use also for video recording using your crystal eye…. It work for me 100%.
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I own a Acer Aspire 4310 with a integrated acer crystal eye webcam. Whenever I opened it says "camera not found". For three days i have browsed the internet and in this thread searching for a solution. At last I found the solution:
1. Uninstall all acer crystal webcam program in the control panel add/remove program.
2. Download the program Camera-(Suyin driver)_Acer CrystalEye webcam_5.8.31.500-WHQL
3. Install the program using winrar
4. Shutdown for a minute
5. Open the computer
6. Go to my computer, then manage,device manager. See if the computer detects the imaging device (Acer Crystal Eye webcam)
7.Still in the device manager, go to services and applications
8. Go to services then look for Netmeeting Remote Desktop Sharing
9. Left Click then properties
10 change the startup type into automatic
11. Try it in your yahoo.
My hint is that the Netmeeting Remote Desktop Sharing is with conflict with the acer crystal webcam. By turning it automatic, it enabled the acer crystal. Try this first before going to the procedure stated above. Test also if it will apply to other acer products
Enjoy
Eugene
Well i had the same problem,,but not anymore
first you have to go to the star bottom ,, chose all programs find the folder acer crysal web camera
open it up and clik unistall
after that,,,,,go to the computer open drive c
go to programs files,,you have to find the folder suyin,
if is not there go to folder windows when you find it just delete it
after that ,,,go to this link http://www.acerpanam.com/synapse/forms/portal20.cfm?website=AcerPanAm.com&siteid=7117&areaid=2&formid=3394 choose what type of computer you have,,,and the model,,,,and clik search
after that you have to find the file that says suyin
download it an install
reboot and your camera shoul work
that is what i did and works
i hope this work for you,,,,,,,,,sorry for my ingles
I haven't touched a single setting in my computer but I went to connect to a web conversation and my computer simply says "Camera not found". Its not even there in the hardware. What may have happened and how do I fix it?
acer aspire 5520
Well guys yesterday i faced the same probs tried everything from delting the pictures folder, reinstalling the drivers, restarting the laptop thrice, banging the LCD twice ( dont do that!!!) , checked all the services, checked in device manager as well and no sign of acer crystal cam. i went one step further and did a system restore as well but still it was not working.
The solution is check and see if u ve any other imaging device connected through a USB port like a printer or scanner or a digicam. If you have jus disconnect it and use ur acer cam ! I am sure this could be helpful for a few of u ! I guess there is some issues with this laptop not able to read to imaging devices at one particular time ! cheers ! €
Acer
Camera not found,Problem capture video? Simply start your webcam,see at the bottom your screen,at the notification area,there should a red icon of ffdshow video decorder. Click at the icon,and the ffd show configuration setting .Click at the Direct show control,enable the check box in front of dont use ffd show. Simply add the acer crystal eye webcam.exe on the list.Sure,this work!
I haven't touched a single setting in my computer but I went to connect to a web conversation and my computer simply says "Camera not found". Its not even there in the hardware. What may have happened and how do I fix it? my lap top i s aspire acer 5710 G
My solution was to click on the start menu and select the Acer Crystal Eye folder that contains just an uninstall option - use that and the camera works again, without even having to reinstall the drivers.
Oh for Christsake, people make it so hard. Download a driver, either from Acer's homepage or just google "Acer crystal eye webcam driver". Simple as that. If that doesn't work, go read the other 18 solutions.
I haven't touched a single setting in my computer but went i open the webcam my computer simply says " camera not found ".what may happened and how do i fix it?..
Lost my drivers for my web cam
Nej píč... je od chytráků když na přiblblou otázku pošlou chudákovi odkaz na acer.To je snad asi každýmu voe jasný,že se má nejdřív podívat na stránku tý či oné firmy,A kdyby to tam bylo tak by nemusel psát otázky na který mu tu budou odpovídat trotlové.Už tejden hledám driver na grafiku a takejch diskuzí sem prošel stovky a fak už mně ser... č.... co mi tam pokaždý daj chytrej odkaz na Acer -suport ty mag... to tam prostě nemaj a jediný co mi chytrýho řekli že ho tam ani nedaj ale prodaj mi to na cd za 1020 Kč.Takže čuuá.. nesnažit se a neradit beztak víte pí...Pro astatni yuse translator in google nebudu to psát ani anglicky ani jinak čau tečka
It might be a quick option to see at a glance whether the hardware works by some famous LINUX burn live CD / DVD or to a usbdrive and thus start the laptop to see if the hardware is working properly. It can sometimes save a lot of time
I bought a netbook acer almost a week ago,..i have used oovoo 1 time and the crystal acer camera worked just fine,..but today it didnt loook good,.. the colors are all mixed up and it looks like im under a black light or something,..i dont know why cause i havent touch a single setting
If you get an fail notice " camera not found" and it also don´t appears in the device manager, you have a Hardware problem. So did I on my Aspire 5920. The solution was dismantle the cover off the screen and fix the plug on the left side (white and small, on bottom), than take the camera off off there place (its not screwed or something like that) and turn it around to get the cable a little bit more firm and stable contacted. You can do it when the PC is on and you will see it will be detected immediately.
Well, i've had a host of problems with the webcam (on a 5720G). There is not one single problem, and thus not one single solution. I found that having Windows Update on meant that an Update would be loaded without my knowledge, and that would then give messages about Camera is Busy, and Camera not found. I turned Update off completely and got over this (initially by using Windows Restore to go back to a time when the cam worked, and then immediately turning off Windows Update again). I found that loading an update to the Windows Defender program also caused problems. So I turned this off too. I found that my CA security suite would run a scan of my system and this would cause the cam to drop out. All of these could be fixed by a turnoff of the laptop, and then starting it up again (don't just click restart, as this is not sufficient. You need the whole thing to shut down completely, and then wait a few seconds before starting it up again). Finally, I found what some others have found, that the physical connection of the webcam is very touchy, and can lose contact in mid session. This is evidenced by a freezing of the pic. The solution to this is a gentle pressing of the area to the right of the cam (above the Crystal Eye logo), and the pic starts moving again.
All in all there are both hardware and software problems and conflicts, and the software side is vulnerable to any automatic updating or scans. It keeps happening, and I start wondering if purchasing an external USB webcam might be needed.......
How i can install image dll program free for my acer crystal eye web cam
4810TZ users... A bull clip on the left side of the Camera ( not actually touching the lens or the surrounding glossy area, but on the rougher part) solved it for me. Works better then it did when it came out of the box.
Maybe it is because (for me) they have installed sp1 for vista
Hey ther donbal2,
It's an easy fix. If you still have the stock Vista installed on it, or even XP, it's a simple installation.
Go to acer's site, ---
http://www.acerpanam.com/flex/acerdrivers/bin/drivers.html?CFID=5315383&CFTOKEN=78274075
This is a global driver guide to their products. Since you have the acer 5520, you will choose
Notebook, and then Aspire 5520.
From the right hand menu, find the correct driver.
Once you find something along the lines of "Webcam driver" click on it to see if it fits your operating system. You'll see a menu pop up at the bottom, it will say ;
Operating System: X
Where X can be, XP, XPx64, Vista, Vistax64. The x64 would signify that it's a 64 bit operating system. Whichever you are using, (it's probably just normal XP, or Vista) Just find whichever matches your system.
Once you click on DOWNLOAD, it will pop up as a download. It will be downlaoded as a zipped folder. It's pretty straight forward. You run the install.exe or w/e exe that comes in the zipped folder, and bam. You'll be able to see your webcam if you open up My Computer. It'll be there as a device towards the bottom.
Enjoy.
-Chad
PS: as for what happened to cause this, I really don't know. Conflict of drivers? Maybe installing a video card or maybe even a BIOS upgrade, or maybe if you have kids or pets that like to climb on your laptop and demand petting...anyway, it could be a number of things. I hope this info helps.
Strangely enough, Like most of You here, Im having same problem on my Acer Aspire7730. Ive tried all 3 available drivers packages... and nothing... but in my humble opinion, before WE all start moaning and groaning how to fix that anoying problem is to check that the camera is seen by your operating system in the device list. Unluckily for me... it is not there... so in my case, like in some others, it may be that connecting cable is gone :/
so just an advice... before You will start fiddling with software, make sure that Your camera is visible in the device manager -> imaging devices
best of luck
I Got it, finally my camera has been recovery...The way is simple :
First, you must clean the pictures on my pictures.
Second, you must choose right type of acer crystal eye webcam ( there are Bison, Suyin, and Chicony ), if you choose the false type then your acer crystal eye webcam software will say "Camera not found", of course you must choose the right type of your webcam software.
Example : My type of acer crystal eye webcam is Bison then i will choose preload.exe on the CD that Acer brought to you and try to install setup.exe and uninstall the past driver on start menu. After this, my webcam still working without any problems. Thx for all people in this web that sharing the solve of acer crystal eye problem.
Listen up! I recently brought my acer aspire 6920 into the shop cause my built in crystal eye cam was not connecting... and the guy in there told me he had tons of ppl coming into the store with the same problem... and he told me that he looked online and found that with acer computers, you sometimes need to clean out ur pictures folder... so just makes a new folder titled pictures 2 or something... and try connecting while the pictures folders is empty! :) Good Luck!
None of these solutions works for me
the website wont let me download anything (file not found or it just downloads, finished the dl and then there's no file!)
i've tried uninstalling, and now the uninstall option is gone, but the camera link is still there and still doesnt work so now it's even worse
Go to cnet.com. Type in Web camera assistance software in the search box and hit enter. Or search for AWC-PYS.exe and download. It will download to your C/program files/acitve webcam.
Open by going to Start/programs/py software/active webcam. It worked wonderful for me! I have an emachine E620 notebook and did everything for 16 hours trying to figure out how to make this thing work, including calling customer support! Enjoy
Go, control panel, manage devices, find your camera in the list, double click it, go general, activate device. done.
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camera not found aspire 5315
Camera not found
i havent touched any of the setting on my computer and i whent to take a photo with it and it said ?"camera not found" please help!!!
I have an acer 5520. The webcam worked immediately. The device manager shows it and the driver is updated. When clicked it says it is not responding. The only changes made to the laptop is VNC and VPN installed for work. Would these interfere? M
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my acer aspire 5520 the webcam is not working properly also in my Yahoo messenger its not working..and the audio i cannot hear everytime i go to chatrooms and i cannot display my image to my Y.M its blank i try it all.pls help me what will i do????!!!!
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acer5710g
just saying camera not found from the day a got ma computer
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its compelety gone off my computer
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camara de video acer extensa 5420 drivers
I just bought my acer aspire 6920 a month ago and the webcam was working fine until one day it stopped. A note came up on the screen that said 'camera no found!' Its quite frustrating as I am far away from home and would like to have video chats with family and friends . .
yes the same one
i have the same problem with my acer aspire 5920
can anyone help me out as i am not able to get connected with yahoo messenger webcam as whenever i am trying to connect it says not connected
please if possible than do mail me on [email protected]
[email protected]
please please please
Pretty much the same problem, worked beautifully and now it doesnt work at all. when my webcam comes up, its just a blank, grey screen with no images. ive tried allll of your solutions. i have a 4 week old aspire 5920G. bah.
Hei.. webcam not found.. it`s meen in the Device Manager is not found the webcam Crystal Eye. So is unplugin.. but is corporated in the laptop aspire 5720.. So I can install 1000000 drivers .. if computer not see the webcam is not a good solution.. !!! si the problem is: The crystal Eye webcam in Acer Aspire 5720 is NOT FOUND on the SYSTEM !
acer 6920
I am first unable to use my webcam
the same/./
hi i've tried ALL of these solutions and none worked for me..
the acer website wont even let me download the files, it's either file not found or it does look like it's downloading but then there's no file nowhere?? whats up with that...
i'm on a 5520, had it for 6 months, never had a problem with the camera before, and didnt change any settings whatsoever..
so i've tried uninstalling, and it just took out the link for the uninstall out of the folder but the crystal eye link is still there and still doesnt work so now it's totally messed up even more
I have same problem too... i had it worked upto yesterday and now... when i tried to use it in msn or anything it says camera not found
i found that my webcam is coloured green and flickers a lot, i hav tried 2 change the settings but cant get a normal picture, anyone knw wat the problem is??
hey guys please help me i have a same problem for my cam,,always error.. someone can help me?thanks for advance..
"camera not found" on acer 5520 what can happen??
help please¡¡¡¡¡¡¡¡¡¡
MY CAMERA IN ACER 4920G IS DISAPPEARE FROM HARD WARE PROFILE
hey all I have 5930g and also my cam does not work cam not found anyone can solve this problem
The built in webcam on the Acer 5520 wont work.. how do we fix this
acer 6920 aspire crystal eye webcam
camera no found or is busy
y have the same problem
I used the webcam couple of times and I used to see its Icon somewhere on the computer, now I'm trying to use it but it does not work, even the Icon has disappeared, it is no longer available, how can I get it back or redownload it?....here is my email if some body can help.
Thanks
can't find a way to find it, it's there in the device manager, nowhere else
i have the same problem as you.
my computer kept shutting down.. so we took it to be repaired now crystal eye webcam isnt installed but it is bulit in. how do u get it back??
i have the same problem it says camera cannot be found!
Six weeks after purchasing an Acer laptop the crystal eye camera stopped working. Acer were less than useless whenI ask for help and would only agree to help if I sent the item back to them to enable them to flatten the hd they would not send me any software. I have managed to find a number of sites where I was able to download the drivers but, when I install them they only work for a couple of days then drop out
Then I get the message Camera Not Found
my cams not working:(
i have too find a webcam program becaus i have releas it LOL can some body help me pleas
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i have a similar problem as i can not view my web cam all i get when i want to use it is camera nt found
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hi i need help to fic my acer crystal eye webcam its not good it don t works and i don t know how i cam fix it have a idee to help me ? im klaus and i have acer e 620 emachines
klaus
suddenly when i try to use me camera!it says camera not found!!please help
acer aspire 4710z
I have the same problem with Acer webcam. It keeps saying camera is busy.
I only used my web cam the first day I got it and a few days later when I tried to open it again, the computer said it was not found.
I had the same experience and contacted both Acer and Microsoft. Â After many restores I was able to trace the loss of use of my camera to an update from Microsoft of SP1 Vista. Â I can get my camera back by restoring to the factory default and not using the Vista SP1 upgrade.
the same thing is happening to me, but i dont know how to fix it.
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when i dont :S
I have the same problem too. When I try to record a video when i pull up the actual webcam.. it doesnt evem say that its able to record a video
Yes same as all of you, done nothing, don 't know what to do... but i need a web cam which is part of the reason i bought this laptop - Aspire (acer)
Hi :)
When i try to use the Acer Crystal Eye webcam on msn it doesnt work, but when i take pictures with the Acer Crystal Eye webcam program it works :S
When i try to use it on msn... it was that the cam is used by another program, but it doesnt
I can take normal pictures with Acer Crystal Eye webcam window but then again... cant use it on msn
What do to??
When i try to use it on msn... it was that the cam is used by another program, but it doesnt, i have this Acer Aspire 6920g
I can take normal pictures with Acer Crystal Eye webcam window but then again... cant use it on msn
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I have the same problem!
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CAN NOT TURN ON CAMERS
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I have an Aspire 5920, and after I have installed the SP1 for Vista my cam starts to act strangely, and finaly gone. it is not found anywhere. I even don´t get the "Camera Not Found" warning...
Have tryied every single solution that I found here and all over the Internet, nothing.... Downgraded the SP.. nothing, sold my soul to Satan... nothing... Now I am thinking, to sell that i acquire other tha Acer...
okaayy
I have formatted my laptop ( Aspire 5520 )
and have putten windows XP on it, instead of Vista
I have all drivers correctly installed thanks to the Acer website
I also have the crystal eye webcam driver (suyin) and it works for me in conversation chats.
But i cannot find an option to open my webcam for free use
What do i have to do in order to use my webcam for free?
download software for it? can anyone help me with links or tips please?
I haven't touched a single setting in my computer but I went to connect
to a web conversation and my computer simply says "Camera not found".
Its not even there in the hardware. What may have happened and how do I
fix it?
acer extensa 4630
I haven't touched a single setting in my computer but I went to connect
to a web conversation and my computer simply says "Camera not found".
Its not even there in the hardware. What may have happened and how do I
fix it?
acer aspire 5520
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