Question about Logitech diNovo Edge 9676850403 Keyboard

7 Answers

Battery problem,... When i try to charge it it first blink green... then after a few seconds it flashes red and it wont charge, whats wrong????

Posted by on

  • 9 more comments 
  • Anonymous Dec 27, 2007

    I also have the same problem. It blinks green once then red three times repeatedly. It doesn't seem to be charging as it's been in the dock all night and when I press a button it give the low battery signal.

    This is the fifth Logitech product in a row that I have problems with... I guess that's what you get when you make everything in China. It definately will be the last as considering the price and lack of quality control - Logitech = Logicrap.

  • Bunkie11 Feb 15, 2008

    I have the same problem. Sometimes if I smack the keyboard on the back a couple of times it will charge but lately that hasn;t been working. From what I have read, calling Logitech for a replacement seems to be the only solution. Pretty poor quality control in my opinion. I've used other Logitech products and this is the first one that I have had any problems with. I really like the keyboard and the bluetooth reception quality is very good.

  • edougs Apr 29, 2008

    The slap on the back seems to have worked... unfortunately, because I'm too lazy to deal with a replacement -
    A sad, apathetic consumer.

  • mikhailovich Oct 17, 2008

    Yup, I have the same problem. Phoned up Logitech, they just said I have a defective battery and should return it to my reseller. I mean, ffs, this is brand spanking new!?!?!

  • djoneillva Jan 06, 2009

    I have the same problem --my Edge keyboard will not charge (2 months old) and my response from Logitech has been very disappointing--they suggest I try another outlet--gee thanks.

  • Anonymous Jan 24, 2009

    I bought my Dinovo Edge last May. Same issue. Called Logicrap and told them I read about the defect on ye ol' interweb and they promptly sent me another after faxing them a copy of my receipt. Still have the defective one. Intend on dismantling it this weekend to see if it was just the battery or something else. Will post back what I find.

  • Anonymous Jan 25, 2009

    Just received - hours in the charger and the battery indicator is still flashing red.

  • Anonymous Jan 31, 2009

    Mine seemed to work all right at first, though I would have to reseat it from time to time in the charger. Now, even when I can get it to charge, the charge lasts only a day or two. I think its about at the end of the line. It's not quite a year old. I'm doubly annoyed because my rebate check expired before I got to deposit it. Still its good to know what course of action to follow. I'll call Logitech.

  • baataboom Feb 01, 2009

    For the last several days my DiNovo Edge keyboard has had the red light flashing while on the charger. I tried taking it off the charger, even used it off and on along the way, but it was clearly (based on red light) losing the charging battle. I called Logitech and they want me to send it back for replacement. They said they needed to receive the defective product before shipping another (I offerred to pay additional to ship now, but they refused). They expect it to take 5-7 business days once they receive my board.(They must think the keyboard is an optional piece of equipment for me!)

    BTW, they first said that the keyboard had a 5 year warrantee then corrected to say 3 years. I asked what happens when it fails after warrantee and the guy said, "we haven't even built that bridge yet.", and not to worry we'll take care of you.

    I love the keyboard, but hate the service.

  • Anonymous Mar 31, 2009

    I had the same problem. Contacted Logitech support, and they sent me a brand new one that worked. Still have the old one though, and would really like to see if I can get it working. Anyone tried taking theirs apart to see if it's a loose connection / if the battery can be replaced easily?

  • Anonymous Mar 31, 2009

    I also got a new one but got to keep the original, broken one. Anyone had any luck taking their old broken one apart to see if it can be fixed / what the problem is?



7 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

I had this problem with mine so lets start by saying there are solutions!!

Solution 1:

Logitech state the battery cannot be replaced. It CAN. You can purchase the exact battery from ebay. Its a simple case of taking the orange backing off, removing all the screws (not forgetting the one hidden under the bluetooth address sticker) and popping the keyboard apart. From there, flip out the battery, pop in the new one, put it all back togeather and voila.

Solution 2:

Now if you dont care about your warrenty or it has none (as does mine) there are two contacts on the back of the keyboard which connect to the charger stand. Having took the keyboard apart, solder a wire onto each contact and then solder onto the battery connection contacts taking care to match red to red and black to black. Every time the keyboard is docked it will charge until you remove it. One other thing to note is that the low battery will keep flashing at you now and again (according to logitech you have about 10 mins use left until battery gives up) I have been using it for over 5 hours like this and its still going strong.


Posted on Nov 06, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Had the same problem. Not charging. In addition it was switchting on and for no apparent reason when I was using it. Felt like a flaky battery connection. Opened the cover and it turned out that the small connector at the end of the battery wire had a loose contact inside. This caused it not to charge. Firmed it up a bit and seems to work fine now. Instead of a flashing red battery led I'm no looking at a green one. Hope it will last a bit....

Overall very poor quality. Shouldn't happen at this price level.

Posted on Jan 26, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I had the same problem I took it part as shown and it was a loose connection on the circuit board works fine now

Posted on Feb 20, 2016

The DiNovo Edge has a 5 year warranty through Logitech by the way. Mine has charged fine for nearly a year and now depleted totally and won't charge at all. I have not contacted warranty services yet, but will today.

Posted on Mar 05, 2008

I have the exact same problem.

Posted on Jan 24, 2008

I have the same problem. I'm going to contact Logitech tomorrow.

Posted on Jan 24, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The other screws are located under the orange cover on the underside of the keyboard. The orange cover is like a large thick sticker and can be peel off. Once it is removed you can easily access the other screws.

Posted on Dec 03, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

The red light on my mouse keeps on blinking

Here's a guide;
What do the battery lights mean on my mouse? Some keyboard and mouse models feature a battery light that shows the current status of the batteries. The following table describes the different lights and states.
Device Model Status Single long green blink Rechargeable Batteries are good. This occurs when batteries are first installed or every time that the device is turned on. Slow green blink Rechargeable Device is docked in the charging station and is charging properly. Steady green Rechargeable Device is docked in the charging station and does not need additional charging. Steady green Presenter Mouse (Japanese version) Laser pointer is on. Red/green blink Wireless Device is discoverable (trying to connect to the transceiver). Slow red blink Non-rechargeable Batteries are low and need to be replaced. Slow red blink Rechargeable Batteries are low and need recharging. Fast red blink Rechargeable Device is docked in the charging station, but there is a charging error.
Reasons for errors: The wrong type of battery is installed; the battery or batteries are missing; or the battery connection is bad.
Solutions: Make sure that the correct battery or batteries are installed, and are installed correctly. If necessary, remove the batteries, wipe them with a clean cloth, and reinsert them. Steady red Presenter Mouse (Standard version) Laser pointer is on.

Oct 18, 2014 | Computers & Internet

1 Answer

Battery charger red charging light blinks once then goes out

Do the batteries charge? Are they charged? The green indicator normally is the status signal that the battery is charged and the red indicates that the battery needs charging or is charging. If you plug in a charged battery, some chargers will flash red momentarily then go out. This is an indication that the charger checked the battery (red light) and if the charge is good, the red light will go out. I hope this helps you.

Oct 24, 2017 | Hilti Drills

3 Answers


Try rotating the plug that goes into the wall. I know it sounds irrelevant but ive had the same issue and it worked for me. The positive and negative may be reversed in the dock.

Jan 04, 2012 | Ryobi Multi-Volt Battery Charger

1 Answer

The battery wont charge and it is only the second

Try turning the battery over in the charger. It sounds like the wrong side is up.

Jun 03, 2010 | Nikon COOLPIX S570 Digital Camera

1 Answer

Camera wont charge

Hi, if you are using the KLIC-5000 battery try to clean the metal contacts on the battery. Try also to remove the battery of your camera dock your camera on the docking station then turn on the camera, if the camera will not turn on it means the charging mechanism of the dock is defective. Now if the camera turns on it means the battery is defective that is why you can charged it.

Feb 11, 2010 | Kodak EasyShare Z760 Digital Camera

1 Answer

When charging battery green light flashes then red 3 times

KODAK Easyhare digital camera light status
1. Blinking green light(or blinking blue or white light in some models) - Means camera is performing a power up procedure. Note: Wait a few moments to see if the camera displays a solid green (or blue or white) light or a blinking red light.
2. Solid green light(or blinking blue or white light in some models) - Means Camera has sufficient power
3. Blinking red light - Means camera batteries are weak or need replacement; If battery are new and still red light camera needed to be repaired

For futher assistance contact Kodak support line 1 800 235 6325 (23KODAK)

Nov 21, 2009 | Kodak EasyShare M863 Digital Camera

1 Answer

Charger red lite flashing. Camera comes on for one second and shuts off

Here's a copy from the owners manual:
■ Charging LED 
Red LED is on = Being charged 
Red LED is blinking = Charging error 
Green LED is on = Carging is complete

● If the charge indicator blinks as red, it indicates a battery charging error.
- The battery is not properly inserted
- The terminals of battery are dirty or damaged
If the battery is inserted properly and the charge indicator continues to blink, contact the
nearest Samsung Camera Service Center.

Another charging error is when the batteries are so depleted, they won't charge up to 100% anymore = red light doesn't go out and remains on for too long, means get a new battery.

Jun 10, 2008 | Samsung Digimax i5 Digital Camera

1 Answer

Philips 42fd9954-175

Hi, and unfortunately I am facing the same issue. My TV blinks GREEN LED for a few seconds then starts flashing RED led. The result I hear from this is that it is the SSB Panel and the estimated cost for service is $600.00 it sounds like you are STARTING with the problem. I began that way too. If you are under warranty, call Philips NOW!

May 13, 2008 | Philips 42FD9954 42 in. Plasma HDTV

3 Answers


sounds like a dead battery. Plug the origional charger into it and the front led (below the flash) should flash red. If the red led in the back of the camera flashes or stays lit, then you have the wrong charger plugged in. (the camera won't power up if the back red/green led is on when plugged in)

May 08, 2008 | Jazz DV-179 Digital Camera

Not finding what you are looking for?
Logitech diNovo Edge 9676850403 Keyboard Logo

2,684 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

3015 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18426 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides