Question about Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Vertical clear lines on the recieving end

Well, I don't think I was clear enough and that's my fault! I was typing in a hurry!!!

The Fax machine is in another branch office . When I recieve the faxes they send, there's the clear vertical line. This only happens when it is from their fax machine. I was wondering if it may have something to do with the scanner in the machine, and if there's a way we could clean it.

I couldn't find anything on the Panasonic website... uuugh

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An user who is expert in 3 categories / brands.

  • Panasonic Master
  • 1,346 Answers
Re: Vertical clear lines on the recieving end

My suggestion is if it only happens from that fax then there scanner has a problem.

Not familiar with that model but there are only two ways that i've seen.
1- scanner is located on the bottom side of the buttons. lift menu door, look inside there is a thin strip of glass clean, look on the top side there is a white plate, clean

2- open machine take out toner look on bottom of machine there is the thin glass of clean.

Posted on Dec 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Every time I fax or copy a perfect sheet of paper both the fax received and the copy have a 2 inch wide solid black line on the right. How do I fix the machine?

Have you tried replacing the ribbon cartridge? If that doesn't resolve the problem, then there is a fault with the thermal imaging head. You did say both Recieved faxes and copies, correct? If faxes you send out are clear, then the above mentioned would be correct. Let me know, please.

Oct 12, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Dark vertical lines

You have to clean the scanner.Open the dock feeder area,and make sure the scanner glass is clean sometimes the glass look clean but just a smaal dot on the glass can cause a line.Clean also the white area above the scanner.The white area above the scanner help for shading operation of the mchine.Make sure you clean with a sullotion that can remove ink but not damage plastic.

Feb 18, 2009 | Brother FAX-8070P Plain Paper Laser

1 Answer

I am unable to recieve a fax

have you tried a firmware upgrade, depending what happens with the fax tones depending where the fault is. can you ring into the machine? other thing to try is put a handset in the line and dial out or listin to the line?

so many things come in with problem sending and recieving faxs. have you tired putting on ECM mode?

Oct 21, 2008 | Brother Fax Machines

1 Answer

Clear vertical lines when printing that do not clear up by shaking toner

does it do it on copies and internal test as well???
1- check the thin strip of glass inside the machine and make sure it is clean, look at the toner are there any line on there that corresponds?? yes then could be coming from the drum or toner. I beleive the drum is a seperate piece from the toner

Aug 27, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

2 Answers

Cant send fax

Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Vertical line on faxes sent

dirty scan glass slit

Dec 07, 2007 | Fax Machines

2 Answers

Canon fax 2060P not recieving faxes

It seems that the protocol is failing. Just check, by printing a receive report. If there are errors it is after the check frame. If no errors, it is failing before the check frame. In either case, 1st aid is to listen using a handset for noise or static on the line. If the line is clear, then you will have to call service to change the tx/rx attenuation.

Dec 06, 2007 | Canon LaserClass 2060P Plain Paper Fax

1 Answer

Fax not sending

It sounds like you have a problem with your phone line. If your machine has a reciever, pick it up or press the hook key. You want to listen to the dial tone. If there is any static in the line it will cause faxc problems. Also you can try disconnecting the fax and plugging in a standard phone into the wall jack. Make a phone call and aee if the line is clear or if there is static. If you do hear static in the line, first try replacing the phone line cord, from the wall to the fax, or phone. If that doesnt help then it is definatly a problem with the line and you must call the phone co. If the line is clear with the standard phone, and static with the fax reciever, or hook mode, then you may have a bad modem board in the fax. Let me know if I can be of further help! John

Sep 05, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Sending Faxes

This could be a cable fault. Get BT to do a line test for you (this is free). If that is OK, change the telephone cable. Perhaps this is on an extention cable? Remove it.

Aug 17, 2007 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can't send any faxes

Hello,Mafriend,It sounds like you might have recieved a Fax machine that Recieved a surge,To verify this Ck the Jack where the Phone line goes in to see if you have any type of discoloration there,also see if it locks up your phone line from making calls or recieving Them ttech

Jul 20, 2007 | Panasonic Panafax UF-560 Plain Paper Laser...

Not finding what you are looking for?
Panasonic KX-FL511 Plain Paper Laser Fax Logo

Related Topics:

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Fax Machines Experts


Level 2 Expert

166 Answers

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

5693 Answers

Michel Smith

Level 3 Expert

1218 Answers

Are you a Panasonic Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides