Question about Mitel 5215 Corded Phone (50002817)

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5215 5220 and 5224

I have some of these phones that do not work, is there some sort of hard reset that I can try on these before I go thru the hassle of trying to get a rep to warranty or replace them.
Thank you for any help you can give me.

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Re: 5215 5220 and 5224

The Mitel IP phone downloads its firmware from the 3300 ICP on startup, You need to spesify what the phone is doing, ie does it start up at all or is the phone Dead,

If the phone does start it might have the wrong settings in the phone preventing it from finding the 3300 ICP, There is a Default to factory setting by interupting the phone on bootup.

Posted on Feb 05, 2008

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