Hi, I bought some songs from an online shop and for some reason they will not sync to my Philips mp3 player. It starts and then I receive an 'error' message. I know it's not the songs as they download fine onto my bloke's Samsung mp3 player. HELP!! I've tried downloading from different computers and from different versions of Mediaplayer to no avail.
Also, I've tried to drag and drop straight to the device, but the songs just freeze and won't play. I've no trouble sync-ing from CDs.
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I'm not sure about error -48, but most often an error like this is caused by a corrupt music file not being able to be copied and stopping the sync. First, see if you can sync another playlist that doesn't contain any of the same songs. If it works, then it's just a matter of figuring out which song is corrupt. If you watch what song the sync is hanging on, sometimes you can pick it up quickly. ...good luck.
Use the program called Windows Media Player to transfer songs to the GoGear. A full version of the user's manual is available at www.usasupport.philips.com
The sync error could be deeper - you are going to laugh, but many of the "Rhapsody" enabled Philips GoGear's are incapable of playing most Rhapsody songs. You may be getting the error message because your music service is giving you songs in DRM-encrypted WMA format, and the Philips is incapable of reading that format. Ironically, the older Philips can read that format - most of the newer ones can't.
Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. It will even delete songs from your GoGear that were on there before. Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.