Question about Sony Playstation 3 (PS3) Console

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Ps3 startup software won't load correctly

When I turn on my ps3 instead of the nice main menu, I get a blank screen with some pixelation on it. I was using an HDMI connection, so I pulled it, put my regular rca cables back on and reset the dislplay options by holding the power button on front of the ps3, and the same happened so it doesn't appear to be a cable issue. Any ideas???

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  • jrod_f Dec 08, 2007

    I've the same issue here ..... any idea how to correct it?

  • Anonymous Dec 21, 2007

    ditto

  • Anonymous Dec 21, 2007

    i have plugged my ps3 into a regular tv (not HD ready or anyhing, just a regular tv) and it doesnt seem to load, the menu or sound doesnt appear either? i have tryed all scart sockets and the av socket and still doesnt work? help?

  • Anonymous Dec 23, 2007

    wat? again ?????

  • pakrat Feb 20, 2008

    Same problem here! It has been working fine for 6 months and now the system won't start up. I get a green light but it won't load the menus and wont even charge the controllers. PLLLLEEEEEAAAASSSE help!

  • Anonymous Jun 03, 2008

    yup i have the same problem as well and i dont know what to do

  • Anonymous Jun 08, 2008

    ppkvkjhvjkbvuijb. uigoiufcvuvkj. jhophiiohkonnnk.

  • VITTOs Jun 08, 2008

    my playstation3 was hooked up to an hdtv with an hdmi connection.when i attempted to connect it to a standard television with the regular red,yellow,white/audio video cords it doesnt work. the station comes on

  • Anonymous Jun 14, 2008

    cant get to the main menu screen

  • Abaybay Jun 14, 2008

    My ps3 is doing the same thing as max power's ps3

  • DamanArress Jun 15, 2008

    Also having the same problem...(while deep into MGS4, mind you, this started)



    1 ) Left the system to cool. Tried to restart and got nothing but spaced white dots on the screen.



    2) Left it to cool longer. Restarted, the system started but didn't show any picture.



    3) Left it to cool longer. Restarted, the picture and performance were back...temporarily. Within 10 seconds of me navigating the menu (it had reset to default settings including picture quality, because I'm HD) the screen froze but I still could move around the menu (I could hear it). When I went to turn off the system using the controller, it froze completely while remaning on.



    4) Turned it off using switch (probably not the greatest of ideas) and turned it back on. Same symptoms.

  • Anonymous Aug 19, 2008

    when I turn on my ps3 I dont see my main menu. I can hear it but the screen is blank. I can play a game but I cant play movies.

  • Junebug32 Aug 31, 2008

    I turn mine own and shows the main screen but cant move anywhere

  • b2belize Sep 19, 2008

    yea ihave the same problem

  • Anonymous Oct 27, 2008

    it just show the background when i turn it on

  • james12305 Oct 27, 2008

    when i turn on my p3s it shows the background but it will not show the menu options and will not start game

  • Anonymous Oct 28, 2008

    it just shows the background but nothing else



  • shadow4436 Oct 28, 2008

    When I turn my Playstation 3 on, it says sony entertainment, then just the wavey background appears.

  • Anonymous Nov 02, 2008

    sound and back ground but no menu

  • ps3problems Nov 16, 2008

    i have the same problem to i need help please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

  • Anonymous Nov 20, 2008

    same prob

  • nog321 Nov 30, 2008

    same problem how do i fix it..........

  • chumpm24 Dec 01, 2008

    can someone just put a ligit answer ...im sick of this problem

  • Anonymous Dec 07, 2008

    same problem how do i fix it

  • Anonymous Dec 20, 2008

    ****

  • maxmfc Dec 27, 2008

    i need help my playstation 3 wont go on the theres no menu just some silly wigly line someone please help ?

  • Anonymous Jan 10, 2009

    same thing. I start it up and then, nothing blank screen

  • Anonymous Jan 23, 2009

    wsa

  • Anonymous Jan 29, 2009

    blank screen just i was geting the waves now just blank screen

    tell me now what to do

  • Bcross Feb 10, 2009

    My PS3 turns on, but nothing is displayed.

  • talia_feilo Feb 19, 2009

    my PS3 turns on but that wavey thing appears...thats all, no main screen

  • Anonymous Feb 21, 2009

    my ps3 won't go to the main menu when i turn it on i just get the waze type icture across the screen..

  • Anonymous Feb 23, 2009

    Same problem, And i need help!

  • conorvincent Mar 11, 2009

    i have the same problem does anyone no how to fix it it is annoying because my first ps3 wouldnt read discs and now this one wont go onto the menu does anyone no how to fix it thank you.

  • Anonymous Mar 15, 2009

    Screen is black. Wont turn off. Lights are normal.

  • shawnjenk252 Apr 26, 2009

    same here man im really getting frustrated if they solve tell me if ya can thanks ttyl

  • Anonymous Apr 27, 2009

    when i turn it on the wave show than it go to this red screen

  • Smurfkidbrad May 04, 2009

    I have the same exact issue. I turn on the ps3 the wave SONY COMP. ENT. Screen pops up the writing goes away but the wallpapper motoion wave thing stays. tryed the same with cables. hdmi maybe i put the regular ac adapters, tryed differnt TV. tryed using the main disc that comes with it. wont work. but i do u guys have the issue of not being able to turn on ps3 with controller? im more than frusterated. i say we get more people and . go to corporate level of sony. read the warranty manuals and polices it states "IF IT IS AN ACT OF GOD!!!!!" they r serious. if they dont want to replace it. or fix it they can say GOD did it. No JOKE go to http://www.us.playstation.com/Support/Wa...

  • md36 May 23, 2009

    well, my ps3 start-up screen is fine, it's just that my game discs won't load and i won't get the option to play the game. any ideas?

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11 Answers

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Turn on ps3 leave on stand by (red light), hold eject button and power button until you hear beeps and a message appears. connect controller and press ps button. system restore screen should appear, select restart system and from there it should restore everything back to normal. This worked for me, for clear instruction go to http://blogallalong.com/2008/12/05/ps3-green-light-on-and-system-wont-start/#comment-31058

Posted on Jan 10, 2009

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Problem:
Ps3 startup software won't load correctly - can see the wave, but no XMB; can see the video sync to the display device (computer monitor, TV, ...), but the display is "blank". "Blank" is distinct from what the display looks like when it has no sync / no device attached. In our case I had a two state condition I saw. First there was just the Sony "wave" on the display but it wasn't "moving" and there was no XMB. Then when I did the Sony solution (as well as copied to many other places on the web - Fixya, ....) my screen went completely blank. I called Sony support and their steps DID NOT SOLVE THE PROBLEM, and I got an RSA # and shipping box from them for a return / repair.

Not happy with what seemed like something which should be fixable without sending to Sony I searched more than previously on the internet for similar problems and solutions like "system restore" because watching my PS3 system lights: the HD seemed to be working, anything I attached to a USB port got power / lightts worked, the eject and power buttons worked, the unit hadn't ever overheated, hadn't ever been abused - dropped, spilled on, ...)
So, after lots of searching, I finally found and entry which mentioned the person seeing "pixalation" and the wave as I had. On that page was an entry which was the only I'd found mentioning THE INCORPORATION OF PUSHING THE EJECT BUTTON WITH THE POWER BUTTON!

Solution:
With the HDMi and multi AV cables both connected from the PS3 directly to the display device (no receiver / computer / active electronic device(s) inbetween), turn on ps3 and leave on standby (red light), and with the display device setting on the HDMi input.
Then when the display screen goes blank, switch the display device to the input with the multi AV connection from the PS3 system. The display will still be blank.
Then hold eject button (this was the critical thing NOT on the Sony web site or else where that I did and worked!) and the power button until you hear beeps and a message appears on the display, "connect the controller to the USB port and push the PS button". Holding the button takes at least 10 seconds and may take more than one minute. It may take several attempts, it took me three or four since its NOT obvious when holding the eject and power button down simultaneously when what is happening in the PS3 System. Always start by pushing the eject button, then adding pushing the power button.
The PS3 system restore screen with 6 or so options should appear.
Select the "restart system" option (I selected the system restore option as I didn't care about losing anything on the system and wanted a complete clear. Then I did a system update.)

From there it should restore everything back to normal.
This worked for me.
I got it from FixYa (http://www.fixya.com/support/t287741-ps3_startup_software_load_correctly ; t(the entry on the page by zavalarialto) plus,
adding first the steps from Sony solution covering having both HDMi and multi AV connected directly to the TV (http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=262&p_created=1180644893&p_sid=GNKWOepj&p_accessibility=0&p_redirect=&p_lva=965&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTcsMTcmcF9wcm9kcz00JnBfY2F0cz02JnBfcHY9MS40JnBfY3Y9MS42JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9bm8gdmlkZW8*&p_li=&p_topview=1), section titled: "If Resetting the Video Output Setting Did NOT Detect Your HDTV Automatically".

A listed location I didn't go to stated as having "clear instruction" was -http://blogallalong.com/2008/12/05/ps3-green-light-on-and-system-wont-start/#comment-31058

Note: For those without an HDMi cable, I don't know what might work, as I haven't attempted to solve in this configuratoin.

Apparent cause:
What appears to "cause" this condition, is turning the PS3 off with the rear power button while the PS3 is in some "ON" state. Something children are likely to do, and anyone who had a PS2 or other system is likely to have learned to do. DO NOT DO THIS ON A PS3! Turn it off with the off button or through the system with the controller BEFORE turning the PS3 system OFF on the rear switch.

Apparent error condition / state:
It appears that when this is done, the PS3 system hardware / firmware can get in a state where the output circuit for the display is going to the multi AV rather than on the HDMi, as the PS3 HDMi is where it should go with the steps above. How going from a blank display on either HDMI or Multi AV until the Eject button and the Power button are pushed, is something it would seem SONY OUGHT TO PUT ON THEIR SUPPORT AND FORUM PAGES!

Posted on Jan 31, 2009

  • sabrina Oct 05, 2011

    All of this works, except you have to plug in the controller after you hear the beeps and then the message comes up. I was wondering why the message wasn't coming up after the beeps. And also in order to avoid losing all your saved data, go to Playstation Network and put the lastest upgrade on a USB stick and plug it into the Playstation and choose the last one "System Restore" and everything will come back to normal along with all your data!!! This worked for me last night.

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You have to hold the front power button for about a minute.

Posted on May 19, 2008

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Hiya, I did the exact same thing, but with a little common sense i finally figured how to get my screen to load again. this is what i did.
I went back and plugged in my HDMI cable to the tv it was connected to with the rca cables as well. The HDMI connector should load the screen with its default setting. Go to the settings-display setting-video output setting.
change it back to AV MULTI/SCART and just follow the messages. A message will pop up and tell you if the screen goes blank it will reset to its original setting (HDMI setting). Your screen will go blank, in the mean time, change ur television back to either video 1 or video 2, wherever you have ur regular RCA hooked up...you should be able to see the menue. Hit save setting..now ur PS3 should be able to load through the regular RCA cables...
hope this help...

David

Posted on May 28, 2008

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My start up screen is remaining black but the games load fine. Is this the same problem as everyone else? can someone please suggest something because the games work but I can't get to the menu

Posted on Apr 07, 2008

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I got the same prob.but earlier that day it was working fine.but then a few hours later i try to turn it on and this happens!!!

Posted on Nov 25, 2008

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The same thing happen but in the game

Posted on Nov 22, 2008

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Sounds like a hard drive problem try it in a friends ps3 or formating it with your pc or laptop

Posted on Feb 21, 2008

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Re robafamly i had the prob but following your solution worked a treat. but on my av screen i got a hdmi cable has been detected so i clicked on yes to use, on the hdmi screen it came up with the screen resolution. once i clicked ok it started to restore itself had to do it twice tho.but cheers brilliant advice.

Posted on Aug 19, 2010

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I have the same problem i formatted it on my laptop still nothing.....

Posted on Apr 01, 2008

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How to Access Playstation Recovery Menu

1. Turn off Playstation

Posted on Sep 22, 2010

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